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Penrose Care shortlisted for Living Wage Champion Awards 2018

Living Wage Champion 2018 Shortlisted

London, England, UK – Penrose Care has been shortlisted by the Living Wage Foundation for the Living Wage Champion Awards 2018.

The awards recognise Living Wage employers and individuals that have made great contributions to communities and industries by implementing and celebrating the Living Wage.

Following the announcement which was made on 19 March 2018, today Penrose Care managing director Robert Stephenson-Padron said: “Penrose Care is honoured to be shortlisted for the 2018 Living Wage Champion ‘Industry Leadership Award’ along with other inspiring employers such as Curzon Cinemas. Penrose Care’s innovation in Britain’s home care sector is to be the first comprehensively ethical employer in the vital industry that supports the most vulnerable in our society remain independent in their own homes. Our innovations of the heart and spirit, rooted in respect for the dignity of the human person, have demonstrated that this is the surest way to deliver excellent social care day in and day out.”

Tess Lanning, Director of the Living Wage Foundation, said:

“I would like to offer huge congratulations to Penrose Care on being shortlisted for the Living Wage Champion Awards. By committing to responsible pay, employers like Penrose Care have changed the lives of thousands of people across the UK, lifting workers out of poverty and transforming communities. We look forward to celebrating again in June when we announce the winners.”

The Living Wage is an hourly pay rate set independently, updated annually, and calculated according to the basic cost of living.

Employers choose to pay the Living Wage on a voluntary basis, and almost 4,000 accredited employers have now committed to put respect and dignity at the heart of their organisations by paying the Living Wage.

The awards are judged by an independent panel of business and community leaders, and winners will be announced in June.

Notes to editors

The Living Wage Foundation’s shortlist announcement can be found here

Media Contact

John Hood – Media Manager: John.Hood@LivingWage.org.uk

Mobile: 07507 173649 Landline 0208 017 2936

The Living Wage is an hourly rate set independently and updated annually. The real Living Wage is calculated according to the basic cost of living in the UK. Employers choose to pay this wage on a voluntary basis. The real Living Wage enjoys cross-party support.

The UK Living Wage is currently £8.75 per hour. The London Living Wage is currently £10.20 per hour. This figure covers all boroughs in Greater London. These figures are calculated annually by the Resolution Foundation and overseen by the Living Wage Commission, based on the best available evidence on living standards in London and the UK.

The Living Wage Foundation recognises and celebrates the leadership shown by Living Wage employers across the UK. There are currently over 4,000 accredited employers. We are an initiative of Citizens UK. We believe that a hard day’s work deserves a fair day’s pay. We support responsible employers to voluntarily go further than the government minimum and pay the real Living Wage, to all their staff, so they can earn enough to meet the cost of living.

We receive guidance and advice from the Living Wage Advisory Council. The Foundation is supported by our principal partners: Burberry; GSK; Aviva; IKEA; Joseph Rowntree Foundation; KPMG; Linklaters; Nationwide; Nestle; Resolution Foundation; Oxfam; Trust for London; People’s Health Trust and Queen Mary University of London.

What about the Government’s national living wage?

In July 2015 the Chancellor of the Exchequer announced that the UK Government would introduce a compulsory ‘national living wage’. This new governmentrate is a new minimum wage rate for staff over 25 years old. It was introduced in April 2016 and the current rate is £7.50 per hour, rising to £7.83 in April 2018. The rate is separate to the Living Wage rate calculated by the Living Wage Foundation.  The government rate is based on median earnings while the Living Wage Foundation rate is calculated according to the cost of living.

2016-09-21 (BBC Radio 4 Today) Robert Stephenson-Padron Penrose Care

Penrose Care head comments on NAO’s care recruitment crisis report

Belsize Village, London, UK: Following the release of the National Audit Office’s new report on the ongoing recruitment crisis in social care in England, Penrose Care’s managing director, Robert Stephenson-Padron, who has been an outspoken advocate of improving the attractiveness of careers in social care, made the following public statement:

Penrose Care praises the National Audit Office for highlighting the severe difficulties England’s social care sector faces hiring new care workers. We would note the NAO’s history of promoting reform in social care, notably in 2014 when it shed light on poor enforcement of the national minimum wage in the home care sector.

We’re proud that the sad description of care workers as being undervalued with little opportunity for career progression by the NAO report authors does not apply to Penrose Care.

Penrose Care offers its care workers a variety of ethical labour standards – the London Living Wage as a minimum wage rate has been our core commitment since we established in 2012, as well as payment for travel time, overtime for nights, weekends and bank holidays; the minimum wage plus for sleep-ins, the costs of training and criminal checks borne by us not our workers, and the payment of wages for training time. Overtime, working with Citizens UK and informed by research done by Unison, we rolled out further ethical labour standards: an occupational sickpay scheme (substantially over and above what is required by statute), guaranteed minimum hours of work, a pension scheme, and free taxis home for workers leaving work after 21:00 to help ensure their safety and reduce stress.

Penrose Care’s ethical labour standards, with the London Living Wage as an anchor, have in my view allowed us to attract and retain some of the most talented social care professionals in the country.

With respect to the NAO’s concern over difficulties of the sector recruiting registered managers, Penrose Care would highlight that our guaranteeing minimum hours, which brings some front line workers into the office at times to assist, has allowed us to identify management talent from the front line. We’re proud that currently we have two colleagues at Penrose Care pursuing the qualification needed to be a registered manager, and both of them started at Penrose Care as front line home care workers.

However, challenges with recruitment remain. Since the Brexit vote in the summer or 2016, we have had to spend money to find new applicants whereas before we attracted them organically and we have seen a spike in new recruits not passing our probationary periods, demonstrating that finding quality new recruits is even more difficult.

Where organisations like Penrose Care need a cross-civil society togetherness and push is in working to raise the way society sees social care. I absolutely love working in social care. It is the most rewarding and intellectually challenging work I have done in my life. We as a society, and indeed a world, need to get this message out. We can provide good labour standards but that is only part of the solution, we need to build up a profession that appeals better to persons planning their careers and those looking for more rewarding careers.

NOTES

  • On December 8, 2017, Robert Stephenson-Padron spoke about the social care recruitment crisis on the BBC’s Victoria Derbyshire show. Some comments can be found here.
  • On September 21, 2016, Robert Stephenson-Padron spoke abou tthe social care recruitment crisis on BBC Radio 4’s Today program. The clip can be listened to here.

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

0207 435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 by the Living Wage Foundation.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

2016-10-31 (Penrose Care) Living Wage celebration

The modern Living Wage movement provides hope in a cynical age

By Robert Stephenson-Padron

At his 2016 Templeton Prize address, Rabbi Lord Jonathan Sacks warned against dangers simmering in Western societies from the outsourcing of moral responsibility. Lord Rabbi Sacks said:

“Wherever we look, politically, religiously, economically, environmentally, there is insecurity and instability. It is not too much to say that the future of the West and the unique form of freedom it has pioneered for the past four centuries is altogether at risk.” (1)

Indeed, there is an air of cynicism in the West today. I can feel it. I expect you can feel it as well. Fortunately, as in other periods of human history, there is a glimmer of hope that rejects this cynicism: the modern Living Wage movement born out of East London in 2001 by Citizens UK.

2016-05-26 (Penrose Care) Jonathan Sacks and Robert Stephenson-Padron

Penrose Care managing director Robert Stephenson-Padron with Rabbi Lord Jonathan Sacks after he received the 2016 Templeton Prize on May 26, 2016.

The cynicism of the age is fuelled by masking the costs of society’s economic progress

It’s important to first look at the personal attraction to outsourcing moral responsibility since much of the pathologies that appear in society as a whole or in our workplaces specifically start within each one of us. Tribalism and nativism stem from a universal vice – that of a tendency to reject the dignity of “other” human beings out of selfishness. This tendency is amplified with feelings of insecurity.

If you harm an innocent person however, the goodness within you also has a say – you are likely to feel bad about it afterwards. It appears as guilt and that type of stress that keeps you from sleeping well at night. It nags at you, it tells you, “maybe you’re doing wrong.” “Maybe you shouldn’t be doing this.”

We humans don’t like feeling guilty, but we are also aghast to the idea of anyone telling us what to do – and that goes for our inner conscience. Therefore, by dissociating certain human beings from their innate dignity, by reducing them to some category of otherness, we move to a system whereby we may violate the dignity of human beings while minimising our guilt in our progress towards whatever lofty goal we may have: say purely maximising profits or minimising costs without reference to any value system.

With guilt restrained, human selfishness metastasises into an epidemic of exploitation. Polish philosopher Leszek Kolakowski believed that “sensitivity to evil” is indeed “the only system of reference that allows us to contemplate [the] price [paid for ‘progress’] and forces us to ask whether it is exorbitant.” (2) To violate the dignity of another person is evil and by blurring our associated guilt behind different man-made curtains, we lose our sense of evil.

In the UK, we see the results of minimising costs without reference to human dignity starkly demonstrated in the ailing home care sector – where years of Local Councils tendering out home care services for the elderly and disabled persons to the lowest bidders without reference to minimum legal labour standards resulted in a sector of contract winners that widely pay their care workers below the minimum wage, rush them from 15 minute home visit to 15 minute home visit, and call them in and out of work like machines in a warehouse. With home care workers working behind the curtains of these contract holders, Local Councils turned a blind eye to years of labour exploitation.

The case of the UK home care sector has also shown that maximising profits or minimising costs without reference to human dignity is not sustainable. As Herbert Stein’s Law counsels us, “If something cannot go on forever, it will stop.”

In the years following the British tax office’s justified step-up of enforcement of the National Minimum Wage in 2014, three of the UK’s top five operators in the home care sector exited the market. In January 2018, home care workers in Birmingham went on strike over continued austerity of the city’s social care budget which has put enormous strain on the city’s shrunken home care workforce. Events like this, akin to the Memphis (USA) sanitation strikes of 1968 which halted trash collections, remind us that human beings can only be exploited so far. These sudden stops are harmful and they are the direct result of responsible parties outsourcing their responsibilities to others.

Paradoxically, these cases of labour exploitation are under the backdrop of GDP per head in the UK, a broad measure of wealth, being the highest it has ever been in history. Unfortunately, rather than use our growing wealth to adequately address the “costs” associated with this growth, individual actors who are able to address them have widely let these costs spiral out of control into the dire situation we have today. (3) Former American diplomat Ivo Daalder well summarised the paradox of the West’s unprecedented economic growth in 2016:

“Within… global cities… a growing number of people have been left behind. And beyond these cities – out in other parts of the country – more people have lost out on the benefits produced by globalization and accelerating technological innovation. All too many people, in the past fifteen years, have seen their wages stagnate or even cut, their jobs lost, hopes dashed, and dreams deferred.” (4)

With hopes dashed and dreams deferred, we see a rise in people in the West adhering to movements which offer false dreams, which Rabbi Lord Sacks identifies as: “the far right, the far left, religious extremism and aggressive secularism.” (1)

Should we not be surprised that this culture of moral irresponsibility that poisons societies as a whole also poisons workplaces?

Indeed, former PR executive Robert Phillips notes that, “In any organisation, 80% of the workforce is dis-enfranchised and doesn’t care. 25% of the 80% would actively sabotage the organisation for which they work.” (5) If you’re a business leader of an organisation with employee disenchantment to that degree, do you think your organisation is sustainable? I think not.

2018-02-06 (Penrose Care) In the news

In contrast to many of its peers, Penrose Care has been a champion of ethical home care, which it has promoted through various channels, including the national British media.

The real Living Wage accreditation process unmasks hidden exploitation

When I first entered the corporate workforce in 2007, I discovered that the kind security staff, the indispensable cafeteria workers, and phenomenal cleaners I encountered in my workplace all worked for other firms although we all worked under the same “umbrella firm”. I thought at the time, that’s odd. I later learned that this was a common system of outsourcing whereby companies contract out essential internal corporate services, often to the lowest bidder.

If a decision-maker can seemingly outsource the moral responsibility of say, the exploitation of workers on their premises to boost the bottom line, then why not? What if your cleaners and security staff can only get by with third-party assistance, such as in-work benefits; or have to work a second job which means they seldom see their families? Behind the curtain of the contract holders, you may think these are the contract winners’ problems, or more likely, you just may be wholly unaware of the working conditions of these outsourced staff.

As the common reasoning goes: as the manager of the “umbrella firm”, I am responsible for my “employees”. Whereas, what happens to the others – the contractors – that is not my business and you think, not my responsibility. The actual accreditation process of being a real Living Wage Employer however recognises that IT IS your responsibility.

The Living Wage Foundation requires an Accredited Living Wage Employer to roll out the real living wage – £10.20/hour in London currently vs a minimum wage of £7.50/hour for those 25 of age and above – to certain outsourced staff such as cleaners, along with the organisation’s actual employees.

In this way becoming an Accredited Living Wage Employer does something very simple but also very powerful: it reminds you that moral responsibility for the labour standards of those serving your organisation, whether employed or contracted, rest with you. In a culture where the buck stops nowhere, the Living Wage movement reminds you that the buck stops with you.

 

2016-10-31 (Penrose Care) Olga Garcia and Robert Stephenson-Padron

Penrose Care senior care worker Olga Garcia and managing director Robert Stephenson-Padron after Penrose Care being named the London Living Wage Champion 2016 on October 31, 2016.

Celebrating the goodness of the Living Wage promotes the sustainability of those committed to it

By making the courageous moral choice to pay your workers – employed and outsourced – a wage they can live decently from, you are implicitly recognising that all of your colleagues have dignity as human beings. As with finite lives, human beings’ sweat and time is sacred, and thus must be duly respected with fair compensation in return. The young Winston Churchill eloquently recognised this truth in the last century, “It is a serious national evil that any class of His Majesty’s subjects should receive less than a living wage in return for their utmost exertions.” (6)

Realistically, making a moral choice where the cost are high is difficult, hence the need for courage. It means you as a leader need to build and maintain an organisation that is voluntarily taking on a higher cost base than your peers and yet must still be viable and sustainable. For organisations that are not naturally high value-added – such as social care, cleaning, non-luxury retail, and certain manufacturers – and so struggle to afford paying the real Living Wage need a higher quality product/service and associated brand to allow them to charge sufficiently to maintain viability and sustainability.

This is where the Living Wage Foundation, and its celebratory awards such as the Living Wage Champion program, are key. By helping to publicise the good moral choice of your organisation to pay your workers the real Living Wage, the awards help you convey the message of goodness to the public, which will hopefully raise your brand awareness in prospective customers, helping to sustain your Living Wage commitment.

This has been a key recipe for success for my organisation, Penrose Care, which was one of the UK’s first Accredited Living Wage Employers. This view was further confirmed to me in December 2017 when I posed the question to Lee Phillips, finance director of Living Wage-pet food manufacturer Roger Skinner Ltd, “how can a manufacturer in an OECD country maintain ethical labour practices when its cost base is already higher than its international peers?” He told me, “The right ethics, right morals, and you need a brand [to credibly signal this quality]; and look after your customers.”

2017-12-14 (Penrose Care) Robert Stephenson-Padron with Lee Phillips

Penrose Care managing director with Roger Skinner finance director Lee Phillips after discussing the importance of the Living Wage and ethical labour practices for business success on December 14, 2017.

It must be highlighted that being a real Living Wage Employer means your product and service is higher quality. Since neuroscience tells us that good actions tend to release the “feel-good hormone” oxytocin, by adding an ethical component to the purchase of your goods and services for your customers, you have ipso facto boosted the quality of your offering. (7) It should therefore be no surprise that research has indicated that consumers are willing to pay a premium price for goods and services from Accredited Living Wage Employers. (8)

The intrinsic morality of the Living Wage movement stands in contrast to unbridled self-interests

By working as partners with employers, the Living Wage movement builds up workplaces that adhere to moral responsibility, that promote togetherness, that have a common vision that all of us have innate dignity.

Do not underestimate the impact your decisions in the workplace can have on wider society. The great American labour leader Lane Kirkland once said, “history moves when civil society reaches a critical point. It is not decided in the foreign ministries or in the palaces of power but on the streets and in the work places.” (9) By doing a moral good in the workplace, you set a good example for your colleagues to also do good and by boosting their financial security, you reduce the fuel to some of the more macro-level evils we see in the world today. In a cynical world, the Living Wage employer stands as a visible sign that humans can be good. And together, we in the Living Wage movement will continue to make history, tilting it towards goodness and justice, remembering that “It is not hope that gives rise to action so much as action that gives rise to hope.” (10)

Robert Stephenson-Padron is the managing director of home care provider Penrose Care, the winner of the Living Wage Champion award in 2016 for the London region. Penrose Care has been an Accredited Living Wage Employer since 2012.

The foregoing article is the full version of a shorter article written for the web page of the Living Wage Foundation.

2016-10-31 (Penrose Care) Living Wage Champion award

The Living Wage Champion 2016 trophy of Penrose Care.

***

(1) Rabbi Lord Jonathan Sacks, “The Dangers of Outsourcing Morality” (www.rabbisacks.org: 27 May 2016), available online here.

(2) Nathan Gardels, “Man does not live by reason alone”, interview with Leszek Kolakowski from 1991 (New Perspectives Quarterly: Fall 2009/Winter 2010), available online here.

(3) Angel Gurría, “Launch of ‘In It Together – Why Less Inequality Benefits All’” (OECD: 21 May 2015), available online here.

(4) Ambassador Ivo Daalder, “The New Demagoguery”, address at the University of Kent (Chicago Council: 13 July 2016), available online here.

(5) Robert Phillips, “Post Truth, Post Trust, Post PR: The crisis of trust is a crisis of leadership”, address at Erasmus University (Jericho Chambers: 20 October 2016), available online.

(6) Donald Hirsch, “How the old idea of the living wage has been embraced by the political establishment” (The Conversation: 6 June 2017), available online here.

(7) Priya Advani, “How Random Acts of Kindness Can Benefit Your Health” (Huffington Post: 11 August 2013), available online here.

(8) Living Wage South Bank Report (South Bank BID: 4 October 2017), page 6, available online here.

(9) Arch Puddington, “How American Unions Helped Solidarity Win” (American Educator: Summer 2005), available online here.

(10) Matthew Taylor, “The idealism of realism” (RSA: 29 June 017), available online here.

Penrose Care Managing Director Robert Stephenson-Padron and senior care worker Nikoletta Makouli following Penrose Care being named the Most Outstanding Home Care Provider in the World.

International recognition for Penrose Care’s ethical labour practices

Belsize Village, London, UK: Penrose Care was honoured Thursday night, November 9, 2017 to receive international recognition for its pioneering work in integrating ethical labour practices into home care at the 2017 Global Over 50s Housing Awards. Penrose Care was recognised as the “The Most Outstanding Homecare Provider in the World.”

Penrose Care Managing Director Robert Stephenson-Padron and senior care worker Nikoletta Makouli following Penrose Care being named the Most Outstanding Home Care Provider in the World.

Penrose Care Managing Director Robert Stephenson-Padron and senior care worker Nikoletta Makouli following Penrose Care being named the Most Outstanding Home Care Provider in the World.

Social care labour practices tend to be poor both in the UK and abroad and Penrose Care has over the years received research delegations from Canada and Japan to learn about Penrose Care’s ethical labour practices, how Penrose Care makes them possible financially, and how it leads to better social care outcomes. Penrose Care has been involved in various labour and social care reports and studies including from the University of Strathclyde (Scotland), Itami City Council (Japan), the Equality & Human Rights Commission (UK) and most recently, The New Policy Institute.

Penrose Care’s ethical workplace practices include paying the London Living Wage, a voluntary wage rate set by the Mayor of London once a year which is meant to be the lowest a person can be paid to still live a decently quality of life in London (currently £10.20/hour vs the mandatory National Living Wage of £7.50/hour); an Occupational Sickpay Scheme that allows workers to receive full pay for up to 10 days a year so workers do not feel compelled to work go to work when sick – supporting public health; free taxis home for workers going home late at night to help ensure their safety and give them that extra boost of relaxation; and a variety of other labour initiatives.

Long-time international labour specialist, Jerald Zellhoefer, a former American social worker and European Representative of the AFL-CIO based in Paris, France and member of the International Labour Organisation from 1991-2010 noted upon learning of Penrose Care’s award, “Penrose Care is a strong supporter of Living Wage which in the social care sector in a country with an aging population is especially important.  Dignity for patients and care givers can never be secondary issues.”

Following receiving the award, Penrose Care managing director said, “The Penrose Care team is once again honoured and humbled to be recognised for our especially caring ethos, which covers both our staff and the vulnerable persons we support to live independently in their homes.”

Mr. Stephenosn-Padron continued: “Penrose Care’s core innovation is an adherence to a timeless truth – that the dignity of man and woman is superior to all other aims. With these guiding values, we have been able to attract and keep special individuals with a vocation to care. And by allowing them to pursue that vocation, we have been able to help the elderly and disabled persons we support live more fulfilling lives.”

Nikoletta Makouli, a senior care worker at Penrose Care who attended the awards ceremony in London at the Courthouse Hotel, said following the award: “We are not only a team because we work together, we are a team because we respect, trust and care about each other. Proud to be part of this company Penrose Care.”

Various other countries were represented at the awards ceremony including organisations from Australia, Canada, India, Italy, Mexico, Thailand and the USA.

With Penrose Care having a multi-year relationship with healthcare researchers from Japan, Penrose Care’s team was especially pleased to meet at the Global Awards ceremony Dr. Hanatsu Nagano who has invented a shoe insole that reduces trips and falls in the elderly.

With Penrose Care having a multi-year relationship with healthcare researchers from Japan, Penrose Care’s team was especially pleased to meet at the Global Awards ceremony Dr. Hanatsu Nagano who has invented a shoe insole that reduces trips and falls in the elderly.

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

0207 435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 by the Living Wage Foundation.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

About the Global Over 50s Housing Awards

The Global Over 50s Housing Awards (“Global Awards”) are now in their seventh year. They were created to celebrate and reward the best individual and company performances in Seniors Housing/Care Trends, Healthcare Innovation, IT, and Medical Tourism sectors worldwide. The Awards recognise the rapid growth of these sectors worldwide, and the capacity of individuals to influence and set new performance standards across countries, regions and the world. The Awards focus on elevated performance; the creation of new business models; contrarian thinking; recognising and embracing new trends; market leadership; inspirational performance and the elevation of customer experience.

Penrose Care managing director Robert Stephenson-Padron speaks at Camden Council about Brexit. Photo 5

Penrose Care head speaks out on Brexit at Camden Council

Belsize Village, London, UK: Yesterday on the night of October 23, 2017, Penrose Care’s managing director Robert Stephenson-Padron spoke to a meeting of Camden Council at Camden Town Hall on Judd Street about the impacts of Brexit on home care.

The extraordinary meeting which invited various speakers from across the Borough was organised by the Camden Council Brexit Working Group led by Cllr. Lazzaro Pietragnoli.

A copy of of Mr. Stephenson-Padron’s prepared remarks are beneath the contact information of this press release.

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

0207 435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 by the Living Wage Foundation.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

Robert Stephenson-Padron’s prepared remarks for Camden Council’s extraordinary meeting on Brexit held on October 23, 2017:

Mr. Mayor and councillors, thank you for inviting me to speak to you tonight about the European Union and Brexit. I would like to say a special hello and thank you to Councillor Lazaro, who was actually the person who swore me in as a British citizen in 2014 in this chamber three years ago.

Indeed, I speak to you as an immigrant and on behalf of Penrose Care, an ethical home care provider based in Belsize Village which largely consist of immigrants. 80% of our staff are EU nationals.

As such, the rhetoric and uncertainty running up to and post last summer’s EU referendum has put undue stress on my colleagues and has presented Penrose Care and the entire social care sector with a variety of significant challenges which further imperil an already fragile sector.

Before I speak to those challenges I want to make clear the monumental importance the European Union has had on my life and indeed, the life of Penrose Care.

First, would I have moved here to the UK if it had not been a member of the EU in 2007. Probably not.

Further, if you asked me today, do I think we would have established Penrose Care in 2012 if the UK was not a member of the European Union? I would say, probably not, particularly since our first workers were all EU nationals.

And therefore along with looking at the specific impacts of Brexit on social care, the Council should consider the long-term impacts of Brexit on entrepreneurship, capital formation, and SME-led job creation.

Now looking at social care, as you know, it is important to recognise that it is a sector whose crises preceded the Brexit vote but have been worsened by the Brexit vote. These include:

1) A worsening in the social care recruitment crisis. The long-term recruitment crisis in social care shifted to a catastrophe after the Brexit vote, with EU nationals here less keen to move jobs and new EU nationals being deterred from moving here.[1]

2) And this has led to a worsening in the delayed transfer of care crisis. This has been the most catastrophic crisis worsened by the Brexit vote with English delayed transfers of care beds due to social care delays increasing by 38%[2] last winter year-on-year with patients being unable to secure social care amid a recruitment crisis worsened by Brexit.

3) The nursing shortage crisis. We have 24,000 nursing vacancies and nursing registrations from the EU have fallen by 96%.[3],[4] This worsens the quality of services district and community nursing can provide, negatively impacting our collaborations with them.

4) The social care financial crisis. One in four home care providers are at risk of insolvency according to BBC Panorama in March.[5] This crisis is exacerbated if care providers cannot maintain staffing levels and cannot grow if they cannot increase their staffing levels.

I would be happy to elaborate on these challenges to you in the Q&A but I would close by saying that of course the UK has every right to leave the EU. But I think none of us have the right to sit idly by while this reckless Brexit process inhibits our ability to support the most frail in our society in safe and dignified ways.

Thank you.

[1] “Social care system ‘beginning to collapse’ as 900 carers quit every day” (BBC News: 11 April 2017), available http://www.bbc.co.uk/news/uk-england-39507859

[2] Delayed Transfers of Care Data 2017-18 (NHS England, 12 Oct 2017), available https://www.england.nhs.uk/statistics/statistical-work-areas/delayed-transfers-of-care/delayed-transfers-of-care-data-2017-18/

[3] “NHS faces shortage of more than 40,000 nurses after Brexit, says leaked government prediction” (Independent: 7 April 2017), available http://www.independent.co.uk/news/health/nhs-nurse-shortage-40000-post-brexit-trusts-hospitals-uk-healthcare-leaked-government-a7671791.html

[4] “96% drop in EU nurses registering to work in Britain since Brexit vote” (The Guardian: 12 June 2017)

[5] “’Lack of money’ prompts care firms to end council contracts” (BBC News: 20 March 2017), available http://www.bbc.co.uk/news/uk-39321579

Penrose Care managing director Robert Stephenson-Padron speaks at Camden Council about Brexit. Photo 3

Penrose Care managing director Robert Stephenson-Padron speaks at Camden Council about Brexit. Photo 3

Penrose Care managing director Robert Stephenson-Padron speaks at Camden Council about Brexit. Photo 4

Penrose Care managing director Robert Stephenson-Padron speaks at Camden Council about Brexit. Photo 4

Penrose Care managing director Robert Stephenson-Padron speaks at Camden Council about Brexit. Photo 5

Penrose Care managing director Robert Stephenson-Padron speaks at Camden Council about Brexit. Photo 5

Penrose Care managing director Robert Stephenson-Padron at Camden Council - praised by a colleague on Instagram.

Penrose Care managing director Robert Stephenson-Padron at Camden Council – praised by a colleague on Instagram.

 

 

2017-07-04 (Penrose Care) Founding of Penrose Care

Five years on, thank you Dr. Knight

July 4, 2017 marks the birthday of the Penrose Care group of companies. And on this fifth anniversary of Penrose Care’s founding, our co-founder Robert Stephenson-Padron wrote an open thank you letter to our other co-founder, Dr. Matthew Knight.

Dear Dr. Knight,

The Fourth of July not only marks the birthday of my country of birth, the great United States of America, but also another thing very close to my heart: Penrose Ltd, the company you and I founded five years ago on July 4, 2012. Penrose Ltd is the holding company of Penrose Care Ltd, the social care organisation you and I created that is the UK’s pioneer of ethics in home care.

What was it that we did? What did we do that has attracted especially talented people who have vocations to care for the vulnerable in our otherwise “throw away” society? What did we do that has ensured that this group of special people deliver excellent care and support to the elderly and disabled day in and day out since Penrose Care commenced trading in the fall of 2013? What did we do that has caused a small home care provider in north London to attract the attention of health and social care professionals from across the globe?

This is what we did: in a West that has thrown out its roots in the unbridled pursuit of greed, we built a caring organisation that says both in words and in actions to our workers and to those we serve: you have dignity as a human being and this must be respected. This is a guiding truth that surpasses all other inclinations and endeavours. This is what we meant in our founding motto: “home care with a human touch.”

To our workers this recognition of their dignity as human beings first and foremost meant abhorring the idea that workers are a commodity that can be managed via a spreadsheet.

“Labour” is not a production input that you source as cheaply as possible and stack in a warehouse and pull out only when needed.

“Labour” is the sweat and effort of human beings, born from a mother and a father like you and I, who deserve a fair days pay for a fair days work. Penrose Care translated this by becoming one of the first Accredited Living Wage Employers in 2012 amid a social care sector known for poverty wages and sadly, continues to be known for poor working conditions generally. We however, have not and will not be pulled down into the dirty ways of our sector.

“Labour” is the precious time of human beings which must be respected. Penrose Care has translated this by guaranteeing a minimum number of working hours in its contracts the norm amid a social care sector where zero-hour contracts are standard. Although this decision specifically means we cannot grow as quickly as our peers who use people as “just-in-time inventory,” we believe our method builds a more sustainable, resilient and moral organisation. This commitment was enshrined in Citizens UK’s landmark Social Care Charter which also included rolling out an occupational sickpay scheme, something virtually non-existent in home care, to ensure workers do not feel obligated to go to work when ill. To this day, we are as far as we know the only private sector home care provider in the UK to comply with that charter of goodwill.

To our clients, the elderly and disabled, recognition of their dignity as human beings means putting them at the centre of all that we do to ensure the services we provide them are consistently outstanding. It means providing small and consistent teams to help them build trust and to respect their privacy – hence the fundamental necessity of our ethical workplace practices to attract caring people and retain them. It means sending staff who are confident and well-trained so we can help alleviate the stresses of our clients’ daily lives, not add to them. It means knowing those we serve, which is why we comprehensively assess the needs of those we serve and do not provide care visits of less than 1 and a 1/2 hours. It means we recognise the innate value of those we serve even if they are no longer “economically productive”.

As you and I said at the beginning of the Penrose story: to promote a caring workforce the organisation itself must be caring. Over the past five years, we have proven this to be true. And how could it not be true? As you and I simply, although arduously, are providing a living demonstration of the immemorial truth of our species: that every human being is precious. Because they are here, with us, in one human family. And we want to be with our workers, we want to help them live well and to grow. With our clients: we want to be with them.

The honours we have received for our good work in Penrose Care, at home and abroad, have been moving. They have been symbols of a “job well done.” And although we should be proud of our work, I know that you and I will maintain our humility. As you and I both know that we are only doing what we feel is our duty and our obligation to stand up to a culture and a system which is doing wrong, and to fight as hard as we possibly can to do what we know in our hearts to be right.

For the ultimate due, gratitude and praise goes to “The God of Love, The King of Peace,” who in a mysterious way we do not understand inspires us in our mission and in our fight.

My dear Dr. Knight, you and your lovely Spanish wife Elena have become part of my family in my home away from home, the United Kingdom. I am grateful for your friendship and for your collegiality.

We still have much work to do in the years ahead but I am confident we can do it. As Cesar Chavez, the leader of the union movement for which my grandfather belonged to back in California, used to say: “Sí se puede,” Spanish for, “It can be done.”

Thank you.

Yours always,

Bob

Robert “Bob” Stephenson-Padron is the managing director and co-founder of Penrose Care.

2017-07-04 (Penrose Care) Founding of Penrose Care

After months of planning, the firm decision to found Penrose Care happened on June 4, 2012 following a meeting Dr. Matthew Knight and Robert Stephenson-Padron had at the eminent hospital the Clinica Universidad de Navarra in Pamplona, Spain. One month later, Penrose Care was founded.

2017-07-04 (Penrose Care) Media recognition

Over the past five years, Penrose Care’s innovative ethical approach to home care has resulted in the company appearing in numerous mainline media outlet broadcasts.

2017-07-04 (Penrose Care) International recognition

Penrose Care’s approach to delivering consistently excellent care is so unique that research delegations have been sent from abroad to learn from us.

2017-07-04 (Penrose Care) Leadership recognition

Since Penrose Care’s founding, our managing director Robert Stephenson-Padron has twice been named the Most Outstanding Leader in the UK Care Sector.

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In 2016, Penrose Care was chosen out of over 1,000 Accredited Living Wage Employers in the London area to be the Living Wage Champion. To put this into context, in another UK region, IKEA won this honour.

 

Penrose Care managing director Robert Stephenson-Padron addresses leaders of the UK health and social care sector at the UK Over 50s Housing Awards on March 20, 2017.

Penrose Care head named top UK leader in care, award

Belsize Village, London, UK: Penrose Care is honoured to announce that its managing director, Robert Stephenson-Padron, was adjudicated as “The Most Outstanding Leader in the Care Sector in the UK” at the 2016 UK Over 50s Housing Awards ceremony held at the Millennium Gloucester Hotel, London on March 20, 2017. The ceremony recognises excellence in the health and social care industry across the United Kingdom.

On the occasion of receiving the award, Robert Stephenson-Padron addressed the combined conference and ceremony attendees which included Gary Hartland of St Philips Care Group of Wolverhampton and Charles Skene, chairman of Skene Group which owns the Inchmarlo Retirement Village in Royal Deeside, Scotland:

“I am honoured to receive this prestigious award, which I also received in 2014. Sadly, I must admit that I am far more pessimistic with respect to the outlook of health and social care in the UK than I was just a few years ago. Although courageous and innovative providers like Penrose Care can provide good jobs to our workforce while providing excellent care day in and day out, this is in the context of a wider sector that is doing neither nor does it appear to have the willpower nor the ability to reform in any material way to manage the daunting challenges associated with an ageing society.

The dismal health and social care backdrop is further exacerbated by a policy environment which is incoherent. We want to attract locals to work in social care but the public sector does not sufficiently fund the sector to pay even the national minimum wage in many cases. Nor does it sufficiently enforce national minimum wage laws when the sector fails to meet this basic law of decency which engenders a culture of impunity in a sector that should have a culture of responsibility [1]. Further, the sector has difficulties in building a healthy private segment to subsidise ailing public finances because the public sector actively permits and at times promotes unregulated providers, abusive use of unmeasured work contracts; and fails to crack down on the misclassification of employees which undermines honest companies like Penrose Care.

We want a skilled social care workforce and lean providers but we have been handed down from the government a care worker training system which is low on usefulness and high on paperwork. And that is assuming we can find workers to train. We have a sector with a severe staffing shortage – where roughly 80% of new recruits come from the EU – but we have a government which goes out of its way to make EU nationals feel uncomfortable here in the UK [2] [3]. We have a sector where BBC Panorama reported this morning that one in four home care providers in England are at risk of insolvency [4], but we have a regulator which just agreed to put up its fees to home care providers in England by 60% year-on-year [5]. The crisis in health and social care reflects a public leadership – and this is a cross-party failing – which lacks vision, and as the Bible tells us, ‘Where there is no vision, the people perish.’ [6] People are literally perishing due to the lack of vision among our public leadership as we read in the papers these days of people dying in hospital corridors. [7]

Failing to properly care for the elderly and infirm in our society is immoral. And if our public leaders will not stand up and make the reforms and improvements needed to address this national injustice, we the leaders of the health and social care sector with good will must stand up and inform civil society of the horrors being committed in a failing health and social care sector. We the leaders of Britain’s health and social care sector must work with British civil society so that the conviction that many of us hold dear – that all life is precious – is better reflected in British society going forward.”

Following granting the award to Mr. Stephenson-Padron, Esmonde Crawley, worldwide expert on care for the over 50’s and master of ceremonies of the UK Over 50s Housing Awards stated: “There is a dearth of good leaders who can lead the care industry in this country and it’s welcoming to see a rare beast indeed in Penrose [Care] and it’s wonderful to think that someone has the courage and the gnast to speak up when so many remain silent during these difficult times.”

At the awards ceremony, Mr. Crawley noted that this year at the UK Over 50s Housing Awards only 8 awards were given compared to 24 last year, reflecting the declining nature of good leadership in the health and social care industry in the UK.

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

0207 435 2644

UK Over 50s Housing Awards

Ann Richards

Suite 212, 28 Old Brompton Road

South Kensington

London SW7 3SS

0207 681 2020

Notes

[1] “Tens of thousands of care workers ‘still paid below minimum wage despite new regulations’” (Independent: 23 March 2016), available here.

[2] “Most European migrant care staff at risk of losing right to remain” (Community Care: 21 September 2016), available here.

[3] “U.K. lawmakers reject bid to guarantee rights of EU citizens” (USA Today: 14 March 2017), available here.

[4] “’Lack of money’ prompts care firms to end council contracts” (BBC News: 20 March 2017), available here.

[5] Changes in regulatory fees for providers confirmed (CQC: 10 March 2017), available here.

[6] Proverbs 29: 18 (BibleGateway: accessed 21 March 2017), available here.

[7] “Three patients die at Worcestershire hospital amid NHS winter crisis” (The Guardian: 06 January 2017) here.

About the UK Over 50s Housing Awards

The UK Over 50s Housing Awards have been created to celebrate and reward the best individual and company performances in the over-50s housing sector in the UK. The Awards recognise the rapid growth of the over-50s housing sector in the UK, and the capacity of individuals to influence and set new performance standards across the UK. The Awards focus on elevated performance; the creation of new business models; contrarian thinking; recognising and embracing new trends; market leadership; inspirational performance and the elevation of the customer experience. The awards have been running since 2009.

About Robert Stephenson-Padron

Robert Stephenson-Padron, aged 32, is a healthcare industry expert and former public servant. Prior to starting Penrose Care in 2012 with Dr. Matthew Knight, he was a healthcare research analyst at Merrill Lynch (2010-12), which he joined from Barclays Capital/Barclays PLC (2007-10). From 2003-2006, he served as a commissioner of the City of Berkeley, California, USA. Mr. Padron holds a BA in Economics from UC Berkeley and a Master in Economics & Finance from the Universidad de Navarra. Mr. Padron also holds a QCF Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Adults’ Management) (England) From Edexcel and a Higher Level Apprenticeship in General Adult Social Care from the Federation for Industry Sector Skills & Standards. Mr. Padron, growing up jointly in Gonzales, California and the northern cities of San Luis Obispo County, California, attended Gonzales High School and Templeton High School.

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 by the Living Wage Foundation.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

Esmonde Crawley, worldwide care expert, with Robert Stephenson-Padron after naming him "The Most Outstanding Leader in the Care Sector in the UK".

Esmonde Crawley, worldwide care expert, with Robert Stephenson-Padron after naming him “The Most Outstanding Leader in the Care Sector in the UK”.

Penrose Care managing director Robert Stephenson-Padron addresses leaders of the UK health and social care sector at the UK Over 50s Housing Awards on March 20, 2017.

Penrose Care managing director Robert Stephenson-Padron addresses leaders of the UK health and social care sector at the UK Over 50s Housing Awards on March 20, 2017.

Penrose Care named London Living Wage Champion 2016

British Library, London, UK: Penrose Care is pleased to announce that this morning at the British Library, the Living Wage Foundation announced that Penrose Care has been named the London Living Wage Employer Champion of 2016.

The Living Wage Champion award recognises organisations that have made a real difference by supporting the Living Wage movement. The Awards are judged by an independent panel of community leaders and winners are announced during Living Wage Week 2016. The Living Wage Foundation announced Employer Champions for each region of the UK, Penrose Care winning in the London region. These awards celebrate the organisations that have done the most to implement, promote and celebrate the Living Wage in their regions during 2016.

Out of the about 1,000 Accredited Living Wage Employers in London, five were short-listed to be the London Living Wage Champion – ArtHouse, Cannon & Cannon Fine Foods, Cause4, Oliver Bonas, and Penrose Care – and Penrose Care won out of this very prestigious group of excellent organisations.

Stuart Wright, Chair of the Living Wage Foundation, presented the award to Robert “Bob” Stephenson-Padron, Penrose Care’s managing director, who received the award on behalf of the company. Mr. Wright said:

“Many congratulations to all the short-listed organisations. Of course there can be only one winner. The winner this year is Penrose Care. Congratulations to all the team as an organisation that has shown amazing leadership in the social care sector and campaigned for change in this area in the press, at events, through social media and quite honestly in every small way every single day.”

Following receiving the Living Wage Champion Award on behalf of Penrose Care, our managing director Robert Stephenson-Padron said:

“Penrose Care is incredibly humbled by the incredible honour of being the London Living Wage Employer Champion of 2016. In 2012, the year we started and the year of our first Living Wage Week celebration, Penrose Care’s founders, myself and Dr. Matthew Knight, had the firm conviction that the best way to build and manage a care organisation that respects the dignity of the vulnerable persons it supports, we must first respect the dignity of the care workers providing that support. By acting ethically and morally, Penrose Care provides the surest guarantee to our management and to our clients that Penrose Care will provide the highest quality of care that no legal or technological innovation could ever mimic. This is because Penrose Care’s innovations in home care have been innovations of the heart and spirit, and it is the healthy hearts and spirits we need in care. Until we get these basic fundamental features of social care right, all other innovations will be wanting. Thank you to my colleagues at Penrose Care, to our clients who believe in us, and our community supporters who have had the courage to share Penrose Care’s vision for better home care.”

Penrose Care was joined by guests of honour at the Living Wage Champion awards ceremony, Tulip Siddiq, MP for Hampstead and Kilburn; Cllr Claire-Louise Leyland, Leader of the Opposition of Camden Council; and Mr. Kosuke Wada of the Embassy of Japan.

Tulip Siddiq, the Member of Parliament from Penrose Care’s home constituency of Hampstead and Kilburn, said after the award ceremony:

“Congratulations to Penrose Care for a fantastic achievement.  I am proud to support them and I hope other organisations will follow their brilliant example.”

Cllr Claire-Louise Leyland of Belsize ward – Penrose Care’s home ward – said:

“I’m so delighted to see a local Belsize business, Penrose Care, receiving an award this morning. The approach that Penrose has taken to supporting their staff and their clients is so inspiring – a truly holistic model, that shows real understanding of and respect for the relational nature of business, especially in the homecare sector.  Bob and his team have set an example for small businesses across Camden. I hope that the providers of homecare nationally will see what can be achieved with a passionate commitment to service excellence and real care.”

Due to Penrose Care’s research collaborations with the Government of Japan into social care, Penrose Care was also joined at the awards ceremony by Mr Kosuke Wada, First Secretary for Health, Labour and Welfare at the Embassy of Japan. Mr. Wada said following Penrose Care being named the Living Wage Champion 2016:

“Congratulations Penrose Care for winning the Living Wage Champion Award 2016. I appreciate your great job. Labour issues are getting more and more important globally and an excellent model is necessary for everyone.”

In conjunction with the awards ceremony, the Mayor of London Sadiq Khan announced the new London Living Wage of £9.75/hour, up from £9.40/hour to reflect the higher cost of living facing families in the city – an increase of 3.7 per cent. This compares to the mandatory “national living wage” or enhanced minimum wage of £7.20/hour for persons 25 and above. As is our tradition at Penrose Care, our care workers will receive the pay increase immediately.

The Mayor of London, Sadiq Khan, said:

“It’s great news that London is leading the way in paying the Living Wage and that over 1,000 businesses are now accredited and helping to make this a fairer and more equal city.  I’m glad to say we’re well on track to see it rise to over £10 an hour during my mayoralty, but we need to go further and for many more businesses and organisations to sign up.

“Our economy continues to grow and for the first time in London’s history we now have over one million businesses based here.  It’s essential that hard-working Londoners, who keep this city going, are rewarded for their integral role in this success.

“Paying the London Living Wage is not just the right and moral thing to do, it makes good business sense too.  As many employers already accredited know, the benefits are clear – including increased productivity and reduced staff turnover.

“The London Living Wage is a fantastic campaign and I will be working to encourage more businesses across our great city to get involved.  This will not only help London become a city where it’s a badge of pride for employers to pay the London Living Wage, but help us become a city where everyone benefits from the capital’s success.”

ENDS

Media Contact

 

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

0207 435 2644

 

Living Wage Foundation

Lola McEvoy

lola.mcevoy@livingwage.org.uk

0203 384 2627

 

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital consultant physician.

 

About the real Living Wage

Only the real Living Wage is independently-calculated each year based on what employees and their families need to live. The current UK Living Wage is £8.45 an hour. The current London Living Wage is £9.75 an hour. Employers choose to pay the real Living Wage on a voluntary basis. The rates apply to all workers over 18 – in recognition that young people face the same living costs as everyone else. The real Living Wage that meets the cost of living enjoys cross party support, with public backing from successive London Mayors and MPs across the four nations of the UK. Paying a wage that is enough to live on is good for business, good for the individual and good for society.

2016-10-31-penrose-care-living-wage-champion-00-sadiq-khan-sarah-hayward-tulip-siddiq

Penrose Care managing director Robert Stephenson-Padron with Camden Council Leader Cllr Sarah Hayward, Mayor of London Sadiq Khan, MP for Hampstead and Kilburn Tulip Siddiq and activists of Citizens UK.

2016-10-31-penrose-care-living-wage-champion-01-kosuke-wada

Mr Kosuke Wada, First Secretary for Health, Labour and Welfare at the Embassy of Japan with Penrose Care managing director Robert Stephenson-Padron

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Penrose Care managing director Robert Stephenson-Padron with Tulip Siddiq MP, Member of Parliament for Hampstead and Kilburn.

2016-10-31-penrose-care-living-wage-champion-03-claire-louise-leyland

Penrose Care managing director Robert Stephenson-Padron with Cllr Claire-Louise Leyland, Belsize ward councillor and Leader of the Opposition of Camden Council.

2016-10-31-penrose-care-living-wage-champion-04-stephenson-padron-award

Penrose Care managing director Robert Stephenson-Padron receives the London Living Wage Champion Award 2016 on behalf of the company.

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Penrose Care Senior Care Worker Olga and managing director Robert Stephenson-Padron with the Living Wage logo and Living Wage Champion trophy.

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Penrose Care’s London Living Wage Employer Champion 2016 trophy.

2016-07-03 Penrose Care Stephenson-Padron Hampstead Summer

Penrose Care raises dementia awareness at the Hampstead Festival

Belsize Village, London – Penrose Care is pleased to announce that it distributed at least 65 living with dementia guides or £4.99 each free to the public at the 2016 Hampstead Summer Festival Big Fair held on Sunday, July 3, 2016.

As an ethical provider of home care, Penrose Care sees it as its civic duty to play its party in helping raise awareness of dementia in our community.

“The free distribution of ‘First Steps to living with Dementia’ by Dr Simon Atkins was an idea generated by our co-founder Dr Matthew Knight, as a means of assisting people to better manage dementia with respect to lifestyle knowledge and also to help make them aware that professional care providers like Penrose Care are there to support them to stay living at home as the disease progresses via the provision of dementia care in people’s own homes.”

Penrose Care also acknowledges the supportive comment by Finchley & Frognal Councillor of Camden Council Gio Spinella regarding the public service nature of the dementia guides distribution:

2016-07-03 (Gio Spinella) Tweet Penrose Care Dementia

Camden Council Cllr Gio Spinella of Finchley and Frognal tweets out support for Penrose Care’s dementia awareness initiative.

“I found particularly positive the great number of festival attendees who told me they received a booklet from the 2015 festivals as well as some folks who came to get a booklet because they were praised by others who already read our free booklets from last you,” said Mr Stephenson-Padron. “Penrose Care intends to continue the program in the following years.”

2016-07-03 Penrose Care Coco Lee Parrot Rudy

Penrose Care friend Coco Lee the African Grey Parrot greets her friend Rudy at the Hampstead Summer Festival Penrose Care stall.

2016-07-03 Penrose Care Stephenson-Padron Hampstead Summer

Penrose Care’s Robert Stephenson-Padron manning the Penrose Care booth at the Hampstead Summer Festival.

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

0207 435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

About the Hampstead Summer Festival

A fun and colourful street party with a fabulous carnival atmosphere, the Hampstead Summer Festival Big Fair draws crowds of tens of thousands. Over 100 stalls line a bustling Heath Street, London NW3 to a backdrop of live music and street entertainment, a traditional fun fair, street circus, and family attractions. The festival stages give a platform to established and emerging local talent from the music, theatre and dance scenes. From hip hop and contemporary performances to the classic and traditional, there’s an eclectic programme that’s sure to appeal to all.

Penrose Care supports refugee week

Belsize Village, London – On Tuesday, June 21, 2016, Penrose Care managing director, Robert Stephenson-Padron attended the event “Home from Home” at the Baytree Centre in Brixton, south London. The event shared food, recipes and stories from the centre’s female refugee children celebrating Refugee Week.

With women accounting for 80%+ of the frontline home care workforce, many of whom at risk of labour exploitation, Penrose Care takes a keen interest in women’s rights issues, notably demonstrated by our participating in the UK Commission for Employment and Skill’s Gender Equality Roundtable in March 2015 and our testimony to the House of Commons Women & Equalities Committee in January 2016.

Mr. Stephenson-Padron further said:

“The refugees event held by the Baytree Centre was extraordinarily beautiful and was a testament to the rich contributions refugees and migrants bring to London. As a handful of Living Wage Employers in the London home care sector, Penrose Care hopes that some of the young people at the centre will have the opportunity to aspire to, train and eventually work in health and social care someday. Penrose Care aims to attract the best people to the care sector by offering a reward profession with working conditions that respects workers’ dignity as human beings.”

2016-06-21 Stephenson-Padron Florence Eshamoli Carmen Gonzales

Penrose Care’s Robert Stephenson-Padron with Cllr Florence Eshamoli, London Assembly member for Lambeth and Southwark and Carmen Gonzales of the Baytree Centre.

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

0207 435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

About the Baytree Centre

The Baytree Centre is a project of the Dawliffe Hall Educational Foundation (DHEF), a Company Limited by Guarantee (Company No. 1450892) and a Registered Charity (Charity No. 278720).

Those who access the Centre face multiple barriers to inclusion, identified by the women and girls themselves as: lack of English language skills; lack of opportunities to learn in culturally appropriate settings; inability to access employment opportunities; poverty; poor housing; isolation; depression; racism and discrimination (including religious discrimination); abusive homes; family breakdown and a lack of family support and structure.