I cannot praise Penrose Care highly enough. They could not have been more sympathetic to our needs when we suddenly needed care for our parents. They immediately gathered a caring team around our family. The carers were wonderful with all the attributes one would want from someone supporting an elderly couple. They were caring, respectful , cheerful and totally engaged , treating our parents with dignity and allowing them any independence they could cope with . They were also very well trained in aspects of senior care.In spite of the fact that our needs changed on several occasions, the team were always happy to help and were very flexible and able to react to our needs within a day or two . A truly personalised service, I would recommend Penrose Care to anyone who needs a supportive team in caring for their loved ones.” – family member of a London-based client (October 2013)
“I am very happy with the wonderful care that my husband received while I was having some respite time away. I knew that he would be well looked after as there was so much attention given to every detail of his requirements. Many thanks to all involved and I would certainly recommend Penrose Care.” – wife of a north west London-based client (May 2013)
Penrose Care’s home care support workers are selected and trained to provide excellent care with compassion to a variety of elderly individuals, including those with dementia, physical disabilities, and those requiring end of life services. Our Care Manager, Maria, is a specialist psychiatric nurse and we have members of our staff trained to provide care and support to persons with dementia.
Following you or your loved one’s initial support needs assessment, we will agree with the support recipient or his/her guardian a support package. The support package will be personally customised, periodically updated and evaluated and may include visits of just a few hours per day per week through to 24-7 live-in care; or respite care over fixed periods of time.
We operate a unique system whereby clients first meet their primary and back-up home care support workers and have the right to refusal. This ensures that you or your loved one feels comfortable around their home care support workers.
Support packages may include but are not limited to:
- Getting-up, bathing, grooming, and dressing
- Restroom assistance & continence care
- Eating and drinking support
- Medication prompts
- Support going to bed
- Support in preventing and early detection of pressure ulcers
- Equipment sourcing support
- Meal planning, cooking and food preparation
- Shopping & errands
- Pet care & plant care
- Assisting with leisure & social activities in the community
- Assisting with travel arrangements
- Assisting with GP and hospital appointments attendance
- Companionship, safety check-ins & monitoring
- Sleepovers & waking night care
- If you or your loved one employ a personal care assistant or are supported by a family carer, we can provide temporary support to allow the assistant or carer a break or holiday
- We can also include your personal care assistant or carer in our top-notch training programs to help improve the care you receive at home
- We pride ourselves in hiring smart staff who can think on their feet and help you achieve special goals such as taking up a new hobby or voluntary activity, finding an old friend you lost contact with, and numerous other things you ever thought you could do if you had a little extra help.
- Changing or filling oxygen cylinders, cutting toe and fingernails, helping with gastric feeding, injections, rectal/vaginal suppositories, filling medication dosage boxes, applying creams or ointments, syringing your ears, tracheotomy care, and wound care.