Tag Archives: home care

Dr Matthew Knight MBE

Penrose Care co-founder Dr Matthew Knight awarded Queen’s honour

Dr Matthew Knight MBE

Dr Matthew Knight MBE

Belsize Village, London, UK: Penrose Care is overjoyed to announce that its co-founder and non-executive director, Dr. Matthew Knight, has been appointed a Member of the Order of the British Empire (MBE) in the Queen’s Birthday Honours List.

Dr. Knight’s primary role outside of Penrose Care is as a respiratory consultant at West Herts Hospitals where he has played a pivotal role in the COVID-19 pandemic response. Notably, Dr. Knight has led a fontline team of medical professionals to prevent hospital admissions through virtual monitoring and consultations of patients at home. Over 10,000 virtual consultations have taken place via this “virtual hospital” which has cared for over 1,250 patients.

The team leader that he is, Dr. Matthew Knight heralded his health and social care colleagues following the honour: “I am very humbled to have been awarded an MBE. Many sacrificed so much during this year. I am proud of my many friends and colleagues at West Herts Hospitals and Penrose Care who were far more heroic than I could ever be. There is much to do to ensure those in need get the health and social care that they require and I look forward to continuing to work towards this aim.”

Dr Knight Bob Promoting dignity in times of crisis University of Navarra

Dr Matthew Knight MBE and Robert Stephenson-Padron delivering a lecture “Promoting dignity in times of crisis” on February 7, 2013 to nursing students of the Universidad de Navarra, Pamplona, Spain.

Following the announcement by the Cabinet Office, Penrose Care co-founder and managing director Robert Stephenson-Padron said:

“I cannot think of a British medical professional more deserving of a Queen’s honour than my Penrose Care co-founder Dr Matthew Knight. Together, we have built the UK’s pioneer of the ethical provision of home care which has garnered international recognition.

“At the start of COVID-19 pandemic, under Dr Knight’s guidance, Penrose Care made special pre-cautionary investments to prepare for a worst-case pandemic scenario. His leadership on this front led to us having zero COVID-19 cases among clients to date.

“From this position of strength we have been able to look outward during these difficult times, delivering donated PPE to a local hospital and hospice and saving over 100 jobs in our local community by running pandemic recovery and safety measures in Belsize Village which sparked a local economic boom amidst one of the worst national recessions on record. I hope Dr Knight is proud. His Penrose Care family is certainly proud of him.”

Under Dr. Knight and Mr. Stephenson-Padron’s leadership, Penrose Care has made many achievements:

  • In 2012, Penrose Care became one of the first four home care providers in the UK to become Accredited Living Wage Employers, sparking the Living Wage movement in home care and being named a Living Wage Champion in 2016 and 2018.
  • In 2013 and 2014, Penrose Care successfully lobbied the House of Commons Public Accounts Committee and the National Audit Office to get the HMRC to improve enforcement of the National Minimum Wage, completely transforming the social care sector in the UK. Penrose Care continues to actively work with UNISON the labour union to improve working conditions for social care workers.
  • In 2017 and 2019, Penrose Care was named the Most Outstanding Homecare Provider in the World.
  • Since its founding, Penrose Care has attracted international research delegations from Canada, China, Japan, South Korea and Thailand.
  • In 2018, Penrose Care became one of the founding members of the Belsize Village Business Association which reversed a 2014-18 economic decline, successfully revitalised and beautified Belsize Village, and saved over 100 jobs during the summer of 2020 and sparked an “economic explosion” via its Belsize Village Streatery project. Via its “Clean Belsize Village”, Penrose Care helped clean-up Belsize Village’s most pressing waste blights, including one that had mired the community for over 10 years.
  • In 2019, Penrose Care became one of the first 16 private businesses in London to be accredited under this landmark standard for ethical organisations.
  • During the COVID-19 pandemic of 2020, as of October 12, 2020, Penrose Care has had zero client cases.
Founding of Penrose Care

Dr Matthew Knight MBE and Robert Stephenson-Padron outside the Clinica Universidad de Navarra, the best private hospital in Spain on June 4, 2012, right after deciding on to found an ethical home care provide in London, England which became Penrose Care one month later.

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Media Contact

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

0207 435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services in London, United Kingdom to adults with disabilities such as acquired brain injury and elderly persons including those with dementia. The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the United Kingdom to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 and for Industry Leadership in 2018 by the Living Wage Foundation. In July 2019, Penrose Care was named as one of the first 16 private businesses accredited with the Mayor of London’s new Good Work Standard to promote decent work in London.

Penrose Care’s ethical social care framework has garnered international acclaim, resulting in Penrose Care receiving research delegations from Canada, China, Japan, South Korea and Thailand. Penrose Care is rated Outstanding by the Care Quality Commission, the highest rating given by England’s health and social care regulator.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London – between Hampstead, Belsize Park and Swiss Cottage / Finchley Road – and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight MBE, a hospital physician.

About the Queen’s Birthday Honours

The British honours system recognises people who have:

  • made achievements in public life
  • committed themselves to serving and helping Britain

They’ll usually have made life better for other people or be outstanding at what they do. Whether someone gets an honour – and the honour they get – is decided by an honours committee. The committee’s recommendations go to the Prime Minister and then to the Queen, who awards the honour.

Penrose Care among the best home care providers in the world – award

Belsize Village, London, UK: Penrose Care was honoured Tuesday night, December 3, 2019 to receive international recognition for innovations in the ethical provision of home care care at the 2019 Global Over 50s Housing Awards. Penrose Care was recognised as the “The Most Outstanding Innovative Homecare Provider in the World.”

Penrose Care - Most Outstanding Innovative Home Care Provider in the World

Left to right: Penrose Care managers Nikoletta Makouli, Robert Stephenson-Padron and Olga Garcia at the 2019 Gobal Over 50s Housing Awards at the Court House Hotel, London, UK. December 3, 2019.

Penrose Care is known internationally for excellence in the home care segment of social care for the elderly and persons with disabilities through its ethical practices and many years of combating widespread criminality in the UK’s social care industry. Over the years, Penrose Care has over the years received research delegations from Canada, China, Japan, South Korea and Thailand to learn about Penrose Care’s ethical labour practices, how Penrose Care makes them possible financially, and how it leads to better social care outcomes. Penrose Care has been involved in various labour and social care reports and studies including from the University of Strathclyde (Scotland), Itami City Council (Japan), the Equality & Human Rights Commission (UK), The New Policy Institute, and the Work Foundation / Joseph Rowntree Foundation.

Penrose Care’s ethical workplace practices include paying the London Living Wage, a voluntary wage rate set by the Mayor of London once a year which is meant to be the lowest a person can be paid to still live a decently quality of life in London (currently £10.75/hour vs the mandatory National Living Wage of £8.21/hour);  private medical insurance through Vitality Health; an Occupational Sickpay Scheme that allows workers to receive full pay for up to 10 days a year so workers do not feel compelled to work go to work when sick – supporting public health; free taxis home for workers going home late at night to help ensure their safety and give them that extra boost of relaxation; and a variety of other labour initiatives. In 2019, Penrose Care became one of the first 16 private businesses to be accredited with the Mayor of London’s new Good Work Standard – a program that certifies London’s most ethical employers.

The host of the awards, in invoking Penrose Care as “The Most Outstanding Innovative Home Care Provider in the World in 2019”, stated:

“The man [Robert Stephenson-Padron] who has been an outstanding innovator in this country for a long time and who taken often an unpopular public stance in terms of the remuneration of his staff [and] has demonstrated the sort of leadership we think this industry requires. The Most Outstanding Innovative Home Care Provider in the World by a long way in the past year is Penrose Care.”

Penrose Care CEO accepts award

Penrose Care managing director Robert Stephenson-Padron accepts award on behalf of Penrose Care. December 3, 2019.

Following receiving the award, Penrose Care managing director said:

“I want to thank all of Penrose Care’s staff that make running an ethical home care provider a reality day in and day out. We’re also known for our famous pets – Quita the Kitty, Coco Lee the parrot and Fanta the leopard gecko – we thank them for bringing joy to our office staff and our wider community. We never though a little home care provider in north London would garner so much attention. Just this year we have been visited by the Government of Thailand and a municipality of South Korea. They visited us because over the years Penrose Care has proven that to consistently provide excellent social care services, you need to look after your staff. We will continue to innovate but we expect that innovations of the human spirit will continue to be the core of our innovations in the future.”

Other award recipients for different award categories included national home care chain Bluebird Care which received a UK-based award and Barclays Bank PLC.

Penrose Care management at awards ceremony

Penrose Care management at the Global Over 50s Housing Awards (left to right): managing director Robert Stephenson-Padron, manager Nikoletta Makouli and manager Olga Garcia

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Media Contact

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

0207 435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services in London, United Kingdom to adults with disabilities such as acquired brain injury and elderly persons including those with dementia. The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the United Kingdom to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 and for Industry Leadership in 2018 by the Living Wage Foundation. In July 2019, Penrose Care was named as one of the first 16 private businesses accredited with the Mayor of London’s new Good Work Standard to promote decent work in London.

Penrose Care’s ethical social care framework has garnered international acclaim, resulting in Penrose Care receiving research delegations from Canada, China, Japan, South Korea and Thailand. Penrose Care is rated Outstanding by the Care Quality Commission, the highest rating given by England’s health and social care regulator.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London – between Hampstead, Belsize Park and Swiss Cottage / Finchley Road – and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

About the Global Over 50s Housing Awards

The Global Over 50s Housing Awards (“Global Awards”) have been running since 2011 as one of the pre-eminent international awards in health and social care. They were created to celebrate and reward the best individual and company performances in Seniors Housing/Care Trends, Healthcare Innovation, IT, and Medical Tourism sectors worldwide. The Awards recognise the rapid growth of these sectors worldwide, and the capacity of individuals to influence and set new performance standards across countries, regions and the world. The Awards focus on elevated performance; the creation of new business models; contrarian thinking; recognising and embracing new trends; market leadership; inspirational performance and the elevation of customer experience.

2016-10-31-Penrose-Care-Robert-Stephenson-Padron-Sadiq-Khan-Tulip-Siddiq

Penrose Care among the first Mayor of London’s Good Work Standard employers

Belsize Village, London, UK: Penrose Care is honoured to announce that it is one of the first sixteen private businesses to be accredited with the Mayor of London’s Good Work Standard, an initiative of the Greater London Authority to promote decent work in London.

Penrose Care was provisionally accredited at the launch of the Good Work Standard on July 29, 2019 and fully accredited on September 24, 2019 following full completion of city hall’s rigorous screening process.

The Good Work Standard assesses organisations on four pillars: 1) Pay & Conditons (of which the real Living Wage is a focal point), 2) Workplace Wellbeing, 3) Skills and Development, and 4) Diversity and Recruitment. Achievement of the standard certifies that the organisation’s meet the “benchmark for the best employment standards.”

2018-07-17-Penrose-Care-Olga-Garcia-Robert-Stephenson-Padron-Nikoletta-Makouli-Good-Work-Standard

Penrose Care managers Olga Garcia, Robert Stephenson-Padron and Nikoletta Makouli at London City Hall for the first Good Work Standard discussion with the Greater London Authority on July 17, 2018.

Following the accreditation, Penrose Care’s managing director said:

“Penrose Care’s accreditation with the Mayor of London’s Good Work Standard is a further stamp of approval of Penrose Care’s pioneering work in the ethical provision of home care for the elderly and disabled. Our journey to accreditation began on July 17, 2018 when City Hall was developing the program. Penrose Care has demonstrated that ethical labour standards are both morally right and good business decisions. Ethical labour standards promote staff’s mental wellbeing, which aid staff in providing the highest levels of customer service. Penrose Care wishes the Mayor of London all the best in his efforts to promote decent work in London and we are honoured to be part of these efforts.”

2019-05-03-Penrose-Care-Quita-the-Kitty-Sadiq-Khan-Good-Work-Standard

Penrose Care therapy cat in training Quita the Kitty with Mayor of London Sadiq Khan at Penrose Care’s last physical Good Work Standard accreditation meeting at City Hall on May 3, 2019.

At the launch of the Good Work Standard on July 29, 2019, Mayor of London Sadiq Kahn said:

“Tackling poverty and inequality is one of the reasons I got into politics. London and the whole country are still simply too unequal – and it is bad for our both our economy and our society. I want to make London a fairer city by ensuring that all Londoners get the opportunities that our city gave to me when I was growing up.

“The Good Work Standard will play a key role in tackling poverty and inequality in London. I’m calling on employers across our city to play their part – to pay the London Living Wage, to pursue greater diversity at senior levels, to achieve the highest standards in wellbeing and training, and to ensure that their workers have a voice in the workplace.

“Employers will make these changes because they want to do the right thing, but also because they will see great benefit in terms of recruitment and productivity. City Hall will now do everything possible to ensure that many more employers – in every sector and of every size – sign up to the Good Work Standard.”

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Media Contact

Penrose Care
Robert Stephenson-Padron, Managing Director
robert.padron@penrosecare.co.uk
0207 435 2644

Mayor of London’s Good Work Standard
fairness@london.gov

Link to Mayor of London’s press release launching the Good Work Standard.

About Penrose Care

Penrose Care is an ethical provider of home care services in London, United Kingdom to adults with disabilities such as acquired brain injury and elderly persons including those with dementia. The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the United Kingdom to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 and for Industry Leadership in 2018 by the Living Wage Foundation. In July 2019, Penrose Care was named as one of the first 16 private businesses accredited with the Mayor of London’s new Good Work Standard to promote decent work in London.

Penrose Care’s ethical social care framework has garnered international acclaim, resulting in Penrose Care receiving research delegations from Canada, China, Japan, South Korea and Thailand. Penrose Care is rated Outstanding by the Care Quality Commission, the highest rating given by England’s health and social care regulator.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London – between Hampstead, Belsize Park and Swiss Cottage / Finchley Road – and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

About the Mayor of London’s Good Work Standard

The Mayor’s Good Work Standard sets the benchmark for the best employment standards and helps employers contribute to a fairer and more inclusive London economy. This means the economy works for all Londoners and more Londoners can access good jobs, in workplaces that support their health and wellbeing.

To make this happen, the Mayor is working with businesses like ours to celebrate excellent work practices and assist businesses in adopting best practice approaches by bringing together a range of support and resources.

By signing up to the Mayor’s Good Work Standard, employers signal that they are committed to healthy, fair and inclusive workplaces. We know this is an important step in attracting and retaining a diverse, talented and successful workforce and we hope to assist other businesses in realising these benefits.

Thai delegation with Penrose Care management in Belsize Terrace

Thai research delegation visits Penrose Care

Belsize Village, London, UK: On June 27, 2019, Penrose Care was delighted to host its seventh international research delegation. The research delegation was from the Department of Empowerment of Persons with Disabilities (DEP) under the Ministry of Social Development and Human Security, Government of Thailand. The purpose of the research visit was to learn best practice with respect to social care for persons with disabilities.

Following the visit, Penrose Care managing director Robert Stephenson-Padron made this statement:

“Penrose Care was honoured to receive such a large research delegation from the Ministry of Social Development and Human Security, Government of Thailand. Penrose Care’s international recognition is a testament to our belief that the regard for the dignity of the human person and outstanding social care underpinned by ethical labour standards are universal aspirations. I was particularly impressed that personal assistants in Thailand have government mandated training, one month of job shadowing and a compulsory professional register. These are advances over and above what the UK has achieved. We look forward to working with the Government of Thailand in the future, should they require our assistance.”

Penrose Care is known internationally due to its pioneering work on integrating ethical labour practices into its provision of home care services for the elderly and persons with disabilities. Within the UK and in many countries around the world, providing consistent, outstanding social care from care and support workers that receive a Living Wage and generous worker benefits remains an aspiration but is a reality at Penrose Care. Penrose Care was also the organisation that successfully led to the step up of enforcement of the minimum wage laws in home care in the UK after lodging a complaint with the House of Commons Public Accounts Committee in 2014. Prior to this industry-changing action, the minimum wage law was widely flouted by home care providers in the UK.

Penrose Care continues to crusade for care and support workers to be paid at least the minimum wage for sleep-ins – something Penrose Care continues to do en lieu of clarification from the Supreme Court in The Royal Mencap Society v Tomlinson-Blake.

The head of the Thai delegation, Mrs. Nata-orn Indeesri, Director of Division of Strategies and Plans, Department of Empowerment of Persons with Disabilities (DEP), made this statement following the research visit:

“I would like to say that we are honoured to be invited here at Penrose Care. There [is] a lot of valuable knowledge to be gained here and we plan to utilise it in the best way that we can. We know that your organisation aim[s] to help improve elderly care and disabilities care in the UK. We all here agree and totally support on what you are trying to achieve. We hope that you will continue to provide and set standard[s] for best-quality care for both the elderly with or without disabilities. We thank you for the warm welcome. We are very appreciat[ive] for the exchange of experiences and best practice between us. I hope that there will be future collaboration between our organisation.”

Penrose Care’s trainee therapy pet cat, Quita the Kitty, received a lot of interest from the delegation. Penrose Care manager Olga Garcia made the following comment with respect to Quita’s work:

“I’ve seen Quita bring joy to a person with cerebral palsy, to a work whose father passed away and neede support, a professional worker that was having a bad day and so many other people’ Quita is changing lives with her presence and this is just the beginning of her journey.”

Following the research discussion of the talk. Mrs. Indeesri gifted to Mr. Stephenson-Padron clothing made from persons with disabilities in Thailand.

Thai delegation with Penrose Care management in Belsize Terrace

Delegation from the Ministry of Social Development and Human Security, Government of Thailand, with Penrose Care’s Nikoletta Makouli, Robert Stephenson-Padron, Quita the Kitty and Olga Garcia at Belsize Terrace in Belsize Village, London, UK.

 

Nata-orn Indeesri, head of the Thai research delegation with Quita the Kitty and Penrose Care managing director Robert Stephenson-Padron

Nata-orn Indeesri, head of the Thai research delegation with Quita the Kitty and Penrose Care managing director Robert Stephenson-Padron, at Belsize Terrace in Belsize Village, London, UK.

 

Exchange of gifts from Nata-orn Indeesri, head of the Thai delegation, to Penrose Care managing director Robert Stephenson-Padron

Exchange of gifts from Nata-orn Indeesri, head of the Thai delegation, to Penrose Care managing director Robert Stephenson-Padron at Teta’s Lebanese Kitchen, Belsize Village, London, UK. The clothes were made in a Thai factory by workers with disabilities.

 

The Thai delegation with Penrose Care management and Quita the Kitty

The Thai delegation with Penrose Care management and Quita the Kitty at Teta’s Lebanese Kitchen in Belsize Village, London, UK.

 

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron, Managing Director

robert.padron@penrosecare.co.uk

0207 435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services in London, United Kingdom to adults with disabilities such as acquired brain injury and elderly persons including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the United Kingdom to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 and for Industry Leadership in 2018 by the Living Wage Foundation. Penrose Care’s ethical social care framework has garnered international acclaim, resulting in Penrose Care receiving research delegations from Canada, China, Japan, and South Korea. Penrose Care is rated Outstanding by the Care Quality Commission, the highest rating given by England’s health and social care regulator.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care.  Penrose Care is headquartered in Belsize Village, north London – between Hampstead, Belsize Park and Swiss Cottage / Finchley Road – and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

Department of Empowerment of Persons with Disabilities (DEP) under the Ministry of Social Development and Human Security, Government of Thailand

The DEP is a government agency responsible for persons with disabilities in Thailand. It falls under the Ministry of Social Development and Human Security, Government of Thailand.

About Quita the Kitty

One of Penrose Care’s colleagues is a kitten, Quita the Kitty, born in January 2019 and acquired by Penrose Care in March 2019. She is an office cat, adventure cat and training to be a therapy cat. Quita the Kitty has already visited all eight of London’s Royal Parks, potentially the first cat or one of the first few to ride on one of the Thames Clipper boats, and has provided therapy services to two persons with cerebral palsy.

Quita the Kitty has provided workplace morale boosting visits to the Apple Store Covent Garden, Brewdog Seven Dials, The Espresso Room Covent Garden, Karma Bread, the Living Wage Foundation, the New Economic Foundation, Oliver’s Village Cafe, OmniDe architects, and Persephone Books.

Quita the Kitty has met actor/comedian Ricky Gervais, the Mayor of London Sadiq Khan and Her Majesty the Queen’s former press secretary Charles Anson.

Quita the Kitty, at @quitathekitty, is popular on social media having over 113,000 likes on TikTok, over 22,000 karma points on Reddit, holds the status as a Glorious Imgurian on Imgur, and has over 3,500 followers on Instagram.  Quita the Kitty is also on FacebookTwitter and YouTube.

Quita the Kitty’s first news article was published on June 3, 2019 by Sunny Skyz: “4-Month-Old Therapy Kitten Comforts Woman With Cerebral Palsy”.

2019-06-06 (Penrose Care) Korea visit photo PR 08

Research visit from South Korea

Belsize Village, London, UK: On June 6, 2019, Penrose Care was delighted to host its sixth international research delegation. This research delegation was from the municipality of Gwangyang, South Korea, consisting of two nurse-civil servants specialising in health policy Young-ok Seo and In-soon Park; their translator Dr. Gunwoo Kim, and a travel guide.

On the Penrose Care side, the research delegation was hosted by Penrose Care’s managers Robert Stephenson-Padron, Olga Garcia, Nikoletta Makouli, and Quita the Kitty, a trainee pet therapy cat.

The purpose of Ms. Seo and Ms. Park’s visit was to inform the development of dementia care in Gwangyang-si, South Korea.

Following the visit, the delegation made the following statement on June 16, 2019:

“We were very impressed with how much effort the carers from a private company put into improving the quality of life for patients. In particular we felt that Penrose Care was a thought leader in their belief that the staff had to be happy in order to be able to provide good quality care to patients” – Young-ok Seo and In-soon Park from Gwangyang-si, South Korea

Following the visit, Penrose Care managing director Robert Stephenson-Padron made the following statement:

“Penrose Care is honoured and humbled when it receives research delegations from abroad. It is a demonstration that respect for the dignity of the human person is a universal value stemming from the love we have for our parents and grandparents, and our siblings and our friends. I hope our commitment to the highest quality of care and its link to ethical labour standards continues to inspire policy makers and health and social care workers around the world. I send all my best wishes to our brothers and sisters in South Korea as they work to tackle their own challenges associated with ageing societies.”

2019-06-06 (Penrose Care) Korea visit photo PR 01
Left to right: Penrose Care manager Nikoletta Makouli, Penrose Care manager Olga Garcia, delegation tourist guide, Penrose Care managing director Robert Stephenson-Padron, Dr. Gunwoo Kim, In-soon Park, Young-ok Seo.
2019-06-06 (Penrose Care) Korea visit photo PR 03
Left to right: Young-ok Seo, Penrose Care manager Nikoletta Makouli, Penrose Care manager Olga Garcia, delegation tourist guide, Penrose Care managing director Robert Stephenson-Padron with Quita the Kitty, Dr. Gunwoo Kim, In-soon Park.
2019-06-06 (Penrose Care) Korea visit photo PR 04
Left to right: Penrose Care managing director Robert Stephenson-Padron, Dr. Gunwoo Kim, In-soon Park, Young-ok Seo, Penrose Care manager Nikoletta Makouli.
2019-06-06 (Penrose Care) Korea visit photo PR 05
Left to right: Penrose Care manager Nikoletta Makouli, Penrose Care manager Olga Garcia, Penrose Care managing director Robert Stephenson-Padron, Young-ok Seo, In-soon Park.
2019-06-06 (Penrose Care) Korea visit photo PR 06
Left to right: Penrose Care managing director Robert Stephenson-Padron receiving gifts from In-soon Park and Young-ok Seo.
2019-06-06 (Penrose Care) Korea visit photo PR 07
Left to right: Penrose Care managing director Robert Stephenson-Padron, Penrose Care manager Olga Garcia with Quita the Kitty, In-soon Park.
2019-06-06 (Penrose Care) Korea visit photo PR 08
Left to right: Penrose Care manager Olga Garcia, Penrose Care manager Nikoletta Makouli, Penrose Care managing director Robert Stephenson-Padron, Dr. Gunwoo Kim, Young-ok Seo, In-soon Park.
2019-06-06 (Penrose Care) Korea visit photo PR 09
Left to right: Penrose Care manager Nikoletta Makouli with Quita the Kitty, Penrose Care managing director Robert Stephenson-Padron, Penrose Care manager Olga Garcia, Young-ok Seo, Dr. Gunwoo Kim, In-soon Park.

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron, Managing Director

robert.padron@penrosecare.co.uk

0207 435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services in London, United Kingdom to adults with disabilities such as acquired brain injury and elderly persons including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the United Kingdom to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 and for Industry Leadership in 2018 by the Living Wage Foundation. Penrose Care’s ethical social care framework has garnered international acclaim, resulting in Penrose Care receiving research delegations from Canada, China and Japan. Penrose Care is rated Outstanding by the Care Quality Commission, the highest rating given by England’s health and social care regulator.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care.  Penrose Care is headquartered in Belsize Village, north London – between Hampstead, Belsize Park and Swiss Cottage / Finchley Road – and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

About Gwangyang

Gwangyang is home to beautiful tourism resources including the famed Baegunsan Mountain and Seomjingang River. The city produces high quality farm products and promotes new growth industries based on the Port of Gwangyang and the Gwangyang Steel Plant. These make Gwangyang a city with outstanding business conditions and great development potential.

The city is dedicated to active, innovative public services so that Gwangyang will be a global city, a great city for nurturing children, the happiest city in Korea, and the number one city in the Jeonnam Province.

2019-04-09 (Penrose Care) Quita, Nikoletta and Olga

Promotions of Ms. Garcia and Mrs. Makouli

Belsize Village, London, UK: Today Penrose Care is pleased to announced the promotions of Ms. Olga García Gómez to manager from deputy manager and Mrs. Nikoletta Makouli to manager from deputy manager.

Penrose Care provides home care services for people with physical disabilities, mental health conditions, acquired brain injuries and health issues relating to ageing, such as dementia and impaired mobility. The company has especially excelled at service to clients in end of life situations, helping people live full lives far past their original prognoses. Penrose Care is highly acclaimed for its innovations in ethical working conditions in social care. Both Ms. García and Mrs. Makouli have especial expertise in servicing private client / ultra high-net-worth individuals with complex needs.

Following the promotions, Penrose Care managing director Robert Stephenson-Padron made the following statement:

“Ms. García and Mrs. Makouli have been the backbone of our management infrastructure for a number of years and it is right and well deserved that they are both now made managers of Penrose Care. Penrose Care is special because it strives to put the dignity of the human person at the heart of everything we do. Ms. García and Mrs. Makouli understand Penrose Care’s values and culture, have helped clients transform their lives for the better, managed complex staff situations with grace and patience, and have overall been a pleasure to work with for these past years. Both have also appeared on national media outlets and have attended domestic and international conferences. Ms. García and Mrs. Makouli are well suited to both manage internally and promote Penrose Care’s special mission as ambassadors externally. Congratulations to both of you. Well done.”

With respect to Ms. García promotion to her new manager post, Mr. Stephenson-Padron made the following statement:

“Olga García Gómez has been the logistical backbone of Penrose Care for some time, managing our rota impeccably well. On the frontline, Olga has long specialised in servicing the demands and complexities of the private client segments, including knights, renowned academics and field-changing physicians. In one complex case, she put together an emergency care package for a mental health patient in less than 24 hours, a package attributed by clinical staff as likely saving this person’s life. Her excellence and heroism is well summed up by a compliment given by an acquired brain injury care case manager, which refers to her work: ‘You are the most flexible, accommodative and amazing care provider I have ever dealt with.’ Well done Olga.”

With respect to Mrs. Makouli’s promotion to her new manager post, Mr. Stephenson-Padron made the following statement:

“Nikoletta Makouli has been the embodiment of our belief that a caring ethos leads to effective care and excellent outcomes. She has, for some years, been the lead on a complex private client with advanced staged dementia who was given 8 weeks to live in 2017. Through incredible management of a home care team to this client, certain of this client’s neurological abilities have been restored and their palliative designation removed. This client is still alive to this day. A well renowned palliative medicine consultant physician has commended her heroic work, ‘It is a miracle you guys have achieved in keeping [the patient] alive. I have withdrawn my view and no longer believe [s/he] is a palliative case. You should be so proud.’ Well done Nikoletta.”

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron, Managing Director

robert.padron@penrosecare.co.uk

0207 435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services in London, United Kingdom to adults with disabilities such as acquired brain injury and elderly persons including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the United Kingdom to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 and for Industry Leadership in 2018 by the Living Wage Foundation. Penrose Care’s ethical social care framework has garnered international acclaim, resulting in Penrose Care receiving research delegations from Canada, China and Japan. Penrose Care is rated Outstanding by the Care Quality Commission, the highest rating given by England’s health and social care regulator.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care.  Penrose Care is headquartered in Belsize Village, north London – between Hampstead, Belsize Park and Swiss Cottage / Finchley Road – and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

About Olga García Gómez

Olga García Gómez, Manager
Penrose Care

Ms. García is an expert in the logistical operations of a home care provider and the social care servicing of private client / ultra high-net-worth individuals. Prior to joining Penrose Care in 2014 as a support worker, she worked in various hospitality, media and marketing roles. Ms. García was made a senior support worker in August 2016 and deputy manager in May 2018. Ms. García became a manger at Penrose Care in May 2019.

Ms. García has appeared a number of times on the BBC Two’s Victoria Derbyshire. She was the company’s primary delegate, via invitation, to the Prague European Summit 2018 held in Prague, Czech Republic.

Ms. García holds a Licenciate in Journalism from the Universidad de Navarra, Spain. Ms. García also holds a QCF Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Adults’ Management) (England) from Highfield Qualifications and a Higher Level Apprenticeship in General Adult Social Care from the Federation for Industry Sector Skills & Standards.

About Nikoletta Makouli

Nikoletta Makouli, Manager
Penrose Care

Mrs. Makouli is an expert in end of life care and home care for persons with advanced dementia, focusing especially on the social care servicing of private client / ultra high-net-worth individuals. Prior to joining Penrose Care in 2015as a support worker, she was a manager in the hospitality sector. Mrs. Makouli was made a senior support worker in August 2017 and deputy manager in May 2018. Mrs. Makouli became a manger at Penrose Care in May 2019.

Mrs. Makouli has appeared on the BBC Two’s Victoria Derbyshire. She is the company’s primary delegate to events of the Recruitment & Employment Confederation.

Mrs. Makouli holds a Bachelor in Public and Business Administration-Marketing from the University of Cyprus and a MSc in International Hospitality Management from the University of Brighton. Mrs. Makouli also holds a NCFE CACHE Level 2 Certificate in End of Life Care.

2018-04-09 (Penrose Care) Management - Olga Garcia, Robert Stephenson-Padron, Nikoletta Makouli 02 15p THUMBNAIL

Penrose Care rated Outstanding by regulator

Belsize Village, London, UK: Today the health and social care regulator of England, the Care Quality Commission (CQC), announced that it had rated Penrose Care Ltd (PCL) Outstanding overall for being caring and effective, following a routine regulatory inspection carried out in February 2019.

Penrose Care provides home care services for people with physical disabilities, acquired brain injuries and health issues relating to ageing, such as dementia and impaired mobility.

In a statement, the CQC noted it found in its inspection that “People’s outcomes were consistently better than expected and PCL was described as exceptional and distinctive. People using the service, relatives, staff and external professionals provided consistently positive feedback about the service.”

Following the announcement, Penrose Care managing director Robert Stephenson-Padron stated:

“The health and social care regulator granting its highest inspection rating to Penrose Care is a testament to our pioneering work of ethical social care. The CQC’s Outstanding rating is an accolade attributable to only 2% of home care providers in London and 3% nationwide. Penrose Care shall however remain humble, hard working and continue to put the dignity of the human person at the forefront of what we do as this drives continuous improvement. To my colleagues: well done. To all our friends: thank you.”

Penrose Care is known for its innovations in ethical labour practices in social care which include paying the London Living Wage, paying at least the minimum wage for sleep-in shifts, guaranteed minimum working hours (so no zero-hour contracts), travel time between clients, training costs and time fully funded, private medical insurance via Vitality Health, taxies home if working late, funded annual dental check-ups, an occupational sick pay scheme, and normal employment which provides statutory holiday entitlements and pensions. As a relative of a client told the CQC inspection team, “”We are very happy with the company, they pay a living wage so retain staff longer so there is more continuity.”

Dr. Matthew Knight, non-executive director of Penrose Care and consultant respiratory physician with the West Hertfordshire Hospitals NHS Trust, congratulated the company following this news:

“The rating from the CQC is a testament to the hard work, dedication and, above all, care that our entire team at Penrose Care put in to looking after all who use our services. I am extremely proud of all our staff.”

Debbie Ivanova, CQC’s Deputy Chief Inspector of Adult Social Care, said: “I am very pleased to see continued improvement at Penrose Care Limited. At CQC’s previous inspection the service was rated Good overall and now it has moved up to Outstanding, our highest rating.

“Staff and management at Penrose Care work hard to ensure that people they care for are encouraged to live as independently as they possibly can. Evidence gathered from people using the service, their relatives and other health professionals shows they were impressed with the care and would not hesitate to recommend it to others.”

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron, Managing Director

robert.padron@penrosecare.co.uk

0207 435 2644

Care Quality Commission

Ray Cooling, Regional Engagement Manager

020 7448 9136

About Penrose Care

Penrose Care is an ethical provider of home care services in London, United Kingdom to adults with disabilities such as acquired brain injury and elderly persons including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the United Kingdom to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 and for Industry Leadership in 2018 by the Living Wage Foundation. Penrose Care’s ethical social care framework has garnered international acclaim, resulting in Penrose Care receiving research delegations from Canada, China and Japan.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care.  Penrose Care is headquartered in Belsize Village, north London – between Hampstead, Belsize Park and Swiss Cottage / Finchley Road – and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. The CQC makes sure health and social care services provide people with safe, effective, compassionate, high-quality care and it encourages care services to improve. The CQC monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety and the CQC publishes what it find to help people choose care.

Penrose Care’s management team from left to right: Olga Garcia, Robert Stephenson-Padron and Nikoletta Makouli.

Penrose Care raises care worker pay for Living Wage Week

Belsize Village, Hampstead, London – Penrose Care, the UK’s pioneer in the ethical provision of home care, has today announced that the new London Living Wage rate of £10.55/hour announced by Mayor of London Sadiq Khan this morning is effective immediately at Penrose Care for all staff. This is an increase of the prior London Living Wage rate of £10.20/hour and compares to the current national minimum wage rate for persons 25 and above (the mis-named “National Living Wage”) of £7.83/hour.

Robert Stephenson-Padron, managing director of Penrose Care, commented, following the pay increase:

“We are proud to be increasing our care workers’ pay in line with the cost of living in London so that all our colleagues can continue to work and live with dignity. Our ethical framework is essential to ensuring that the home care we deliver is excellent day in and day out. Our Living Wage commitment is the bedrock to other ethical labour practices at Penrose Care such as the payment of travel time between clients, complying with the minimum wage rates for sleep-in shifts, an occupational sickpay scheme, private medical insurance with Vitality Health, and free taxi rides home if ending work after 9pm. I wish all our staff a wonderful Living Wage Week 2018!”

Penrose Care with Living Wage chair and director

Penrose Care’s senior support worker Egle Viskantaite, managing director Robert Stephenson-Padron, Living Wage Foundation chair Stuart Wright of Aviva, Living Wage Foundation director Katherine Chapman and Penrose Care support worker Alica Mikitovičová at the launch of Living Wage Week 2018 at the Barbican Centre, London, UK. November 5, 2018.

Aya Khazaal (Pivoine) and Bob Padron (Penrose Care) with Mayor of London Sadiq Khan

Penrose Care’s managing director Robert Stephenson-Padron with Aya Khazaal of aspiring Living Wage employer Pivoine Nail Spa of Belsize Village and Mayor of London Sadiq Khan at the launch of Living Wage Week 2018 at the Barbican Centre, London, UK. November 5, 2018.

Media Contact

Penrose Care

Robert Stephenson-Padron – Managing Director: robert.padron@penrosecare.co.uk

Landline: 0207 435 2644

***

Living Wage Foundation

John Hood – Media Manager: John.Hood@LivingWage.org.uk

Mobile: 07507 173649 Landline 0208 017 2936

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 by the Living Wage Foundation and in 2018 received a national Living Wage Champion Award for Industry Leadership.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

About the real Living Wage

The real Living Wage is the only rate calculated according to what people need to make ends meet. It provides a voluntary benchmark for employers that choose to take a stand by ensuring their staff earn a wage that meets the costs and pressures they face in their everyday lives.

The UK Living Wage is currently £9.00 per hour. There is a separate London Living Wage rate of £10.55 per hour to reflect the higher costs of transport, childcare and housing in the capital. These figures are calculated annually by the Resolution Foundation and overseen by the Living Wage Commission, based on the best available evidence on living standards in London and the UK.

The Living Wage Foundation is the organisation at the heart of the movement of businesses, organisations and individuals who campaign for the simple idea that a hard day’s work deserves a fair day’s pay. We recognise and celebrate the leadership shown by responsible employers who voluntarily choose to go further and pay a real Living Wage based on the cost of living, not just the government minimum. There are currently over 4,700 accredited employers.

Robert's Story

Sleep-in shifts judgement is an affront to the dignity of care workers

Belsize Village, London, UK: Following the London Court of Appeal’s judgement in favour of Mencap in Royal Mencap Society v Tomlinson-Blake, overturning a previous ruling at the Employment Appeals Tribunal in April 2017, Penrose Care’s managing director Robert Stephenson-Padron, a long-time advocate for the ethical treatment of home care workers, made the following statement:

“The London Court of Appeal’s decision today in Royal Mencap Society v Tomlinson-Blake is a horrific miscarriage of justice and an affront to the dignity of the human person.

I would 100% endorse UNISON taking the case to the Supreme Court. The last time UNISON went to the Supreme Court in R (on the application of UNISON) v Lord Chancellor in July 2017, they won and changed Britain for the better. I expect if UNISON took Royal Mencap Society v Tomlinson-Blake to the Supreme Court, this would result in a repeat of their prior triumph for justice for ordinary working people.

Penrose Care will continue to abide by the most obvious interpretation of the law which is to pay at least the national minimum-wage / national live wage for sleep-ins even if certain of our peers en mass decide to continue exploiting and abusing Britain’s vital social care workforce. This is the morally right thing to do. Penrose Care has been paying at least the minimum wage for sleep-in shifts since we commenced trading in 2013 as the law was clear then and it remains clear.”

Media Contact

Robert Stephenson-Padron – Managing Director – 020 7435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 by the Living Wage Foundation.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

Penrose Care – Living Wage Champion!

Belsize Village, London, UK: Last night, Penrose Care was announced as a winner of the Living Wage Champion Awards 2018 award for Industry Leadership.

The 2018 Living Wage Champion Awards celebrate individuals and organisations that have made an outstanding contribution to the Living Wage movement, and are proudly sponsored by Aviva, KPMG and the City of London Corporation.

In 2012 Penrose Care became one of the first four Living Wage accredited care homes. In an industry that has often struggled with low pay, Penrose Care used the real Living Wage as the foundation on which to roll out further outstanding labour standards; including guaranteed weekly hours, payment for travel time, private medical insurance and an occupational sick-pay scheme. These standards have set Penrose apart from its peers, and highlighted the possibility of decent pay and conditions within the care sector.

One of three winners of the Industry Leadership Award, including The Haven Wolverhampton and Unlimited Potential, Penrose Care were commended for their promotion of the Living Wage. Other shortlisted organisations included Curzon Cinemas and Creature.

Robert Stephenson-Padron, managing director of Penrose Care, said:

“Since our founding, Penrose Care has been the UK’s pioneer of the ethical provision of home care. The real Living Wage has been the cornerstone of our ethical framework as it is one of the most credible signs to all our stakeholders that Penrose Care is a genuinely caring organisation that respects the dignity of the human person – client, worker, or any other. We are greatly humbled in receiving the Industry Leadership Award from the Living Wage Foundation. The Living Wage Champion Award will further Penrose Care’s confidence in leading a caring organisation which engenders trust and honesty, two of the qualities needed to provide excellent care consistently.”

2018-06-08 (Penrose Care) Receiving Living Wage Champion Award

Robert Stephenson-Padron accepts the 2018 Living Wage Champion Industry Leadership Award on Penrose Care’s behalf. Looking on, Stuart Wright, Chair of the Living Wage Foundation. Alicia Lerche, support worker; and Olga García Gómez, deputy care manager at Penrose Care, and event host.

Olga García Gómez, who started at Penrose Care in 2014 as a support worker and now is a deputy manager, said:

“I am grateful to be part of Penrose Care, a company that takes great care of their staff and clients. The company feels more like a family and whereby you always feel supported due to a variety of ethical working conditions including the London Living Wage, and having available a manager 24/7. In addition to all this, you can develop your professional career at Penrose Care as I have. For someone coming from abroad, all these factors are very important in a job.”

Alicia Lerche, home care support worker; Olga García Gómez, deputy manager; and Robert Stephenson-Padron, managing director of Penrose Care after receiving the 2018 Living Wage Champion award.

Tess Lanning, Director of the Living Wage Foundation, said:

“Congratulations to Penrose Care on becoming a Living Wage Champion award winner. Employers like Penrose Care are leading the way in placing dignity and respect at the heart of their organisation. Over 4,200 employers have now signed up to the movement, and their leadership is making a profound difference to the lives of families and communities across the UK. Penrose Care’s work in celebrating and championing the Living Wage has been vital to its success.”

The Living Wage is an hourly pay rate set independently, updated annually, and calculated according to the basic cost of living. Employers choose to pay the Living Wage on a voluntary basis.

The awards were judged by an independent panel of business and community leaders.

2018-06-08 (Penrose Care) Neil Jameson Bob Padron Alicia Lerche Olga Garcia Kaneez Shaid

Left to right: Neil Jameson CBE, founder and executive director of Citizens UK; Robert Stephenson-Padron, Penrose Care managing director; Alicia Lerche, home care support worker of Penrose Care; Olga García Gómez, deputy manager of Penrose Care; and Dr Kaneez Shaid MBE, Chair of Trustees of Citizens UK at the Living Wage Champion Awards 2018 at Guildhall, London.

Media Contact

John Hood – Media Manager: John.Hood@LivingWage.org.uk

Mobile: 07507 173649 Landline 0208 017 2936

About the real Living Wage

The real Living Wage is the only rate calculated according to what people need to make ends meet. It provides a voluntary benchmark for employers that choose to take a stand by ensuring their staff earn a wage that meets the costs and pressures they face in their everyday lives.

The UK Living Wage is currently £8.75 per hour. There is a separate London Living Wage rate of £10.20 per hour to reflect the higher costs of transport, childcare and housing in the capital. These figures are calculated annually by the Resolution Foundation and overseen by the Living Wage Commission, based on the best available evidence on living standards in London and the UK.

The Living Wage Foundation is the organisation at the heart of the movement of businesses, organisations and individuals who campaign for the simple idea that a hard day’s work deserves a fair day’s pay. We recognise and celebrate the leadership shown by responsible employers who voluntarily choose to go further and pay a real Living Wage based on the cost of living, not just the government minimum. There are currently over 4,200 accredited employers.

What’s the difference between the real Living Wage and the Government’s national living wage?

In April 2016 the government introduced a higher minimum wage rate for all staff over 25 years of age inspired by the Living Wage campaign – even calling it the ‘national living wage’.

However, the government’s ‘national living wage’ is not calculated according to what employees and their families need to live. Instead, it is based on a target to reach 60% of median earnings by 2020. Under current forecasts this means a rise to less than £9 per hour by 2020. For under 25s, the minimum wage rates also take into account affordability for employers.

The real Living Wage rates are higher because they are independently-calculated based on what people need to get by. That’s why the Living Wage Foundation encourages all employers that can afford to do so to ensure their employees earn a wage that meets the costs of living, not just the government minimum.

The judges for the 2018 Living Wage Champion Awards were:

  • Dr Kaneez Shaid MBE, Campaigner and Chair of the Citizens UK Board of Trustees
  • Rosie Gillham, Living Wage employee and campaigner
  • Yvonne Roberts, freelance journalist, writer and broadcaster, The Observer
  • Jane Gratton, Head of Business Environment and Skills Policy at British Chambers of Commerce
  • Matt Sparkes, Head of Corporate Responsibility, Linklaters LLP
  • Tess Lanning, Director of the Living Wage Foundation

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 by the Living Wage Foundation.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

2018-06-08 (Penrose Care) Living Wage Champion Family Photo

2018 Living Wage Champions Family Photo.