Tag Archives: Robert Stephenson-Padron

Penrose Care head awarded OBE

Penrose Care managing director, Robert Stephenson-Padron, has been awarded an OBE for services to social care in the 2022 Queen’s Platinum Jubilee Birthday Honours.

Mr. Stephenson-Padron has worked to reform and improve the social care sector in the UK since 2012 when he began his campaign to spread the Living Wage movement within social care. At the time in 2012, there were only 4 home care providers in the UK that were Accredited Living Wage Employers. Today there are over 240 social care organisations that are Accredited Living Wage Employers – his efforts have therefore helped improve the lives of thousands of social care workers. Further, in 2014, Mr. Stephenson-Padron  successfully lobbied for the National Audit Office (NAO) to pressure the HMRC to materially enhance enforcement of the National Minimum Wage in home care.  By 2016, the NAO estimated NMW violations in social care to be no more than 12.9% of the workforce (a stark drop from c. 48%+ in FY10/11-12/13). Mr. Stephenson-Padron  therefore had a transformative impact on social care in the UK.

Robert Stephenson-Padron OBE

Robert Stephenson-Padron OBE

Mr. Stephenson-Padron was elected to the Hampstead Business Association governing board on March 6, 2014 and served on it until its conversion to a Business Improvement District (BID) zoned out Belsize Village in September 2016. In October 2018, Mr. Stephenson-Padron established the Belsize Village Business Association (BVBA) with Aya Khazaal of Pivoine Nail Spa in an effort to revitalise Belsize Village which had experienced an economic decline from 2014-2018. As of October 2019 – the project has been hailed as a success with Belsize Village being successfully revitalised. In his capacity as the co-coordinator of the BVBA, Mr. Padron organised and is the head event manager of the very popular Belsize Village Streatery started on July 4, 2020, the first al fresco dining event on a public space in London after Lockdown 1 of the Coronavirus pandemic.

Mr Stephenson-Padron OBE said:

“I am immensely honoured and humbled to receive an OBE from Her Majesty The Queen on her Platinum Jubilee. I have dedicated my life to serving others, especially in improving the lives of ordinary working people, most notably, social care workers. Day in and day out, I work with heroes at Penrose Care. I have fought hard for improving working conditions for these heroic social care workers and I will continue to do so. I am also grateful to my fellow volunteers at the Belsize Village Business Association who with me revitalised Belsize Village from being an largely abandoned neighbourhood centre just four years ago into the thriving community centre it is today – savings jobs, creating new jobs and sparking London’s al fresco dining movement. I hope we will inspire others across the United Kingdom to transform their communities for the better. Looking ahead, I will continue to work to transform communities and build up living standards. Thank you Your Majesty for this honour and for your incredible 70 years of service. God Save The Queen!”

Penrose Care co-founder, Dr Matthew Knight MBE, said:

“On behalf of all the team at Penrose Care I am so proud and delighted at Bob’s award of OBE. Bob has tirelessly served the local and wider community with his work in the care sector, promoting the Living Wage, the Belsize Village Streatery and more lately as a Special Constable. Congratulations and well done!”

David S. Percy, resident of Belsize Village since the 1940s and its official historian, said on the occasion:

“Congratulations to Robert Stephenson-Padron on being awarded an OBE for his services to social care. Bob has also achieved acclaim as head of the Belsize Village Business Association for his leadership in the establishment of the Belsize Village Streatery.  Widely regarded as a success, the Belsize Village Streatery has led to a comprehensive revitalisation of Belsize Village maintaining many hospitality jobs locally. The Belsize Village terrace square has never been so widely used by local residents and visitors alike.”

Media Contact

Robert Stephenson-Padron – 020 7435 2644

About Penrose Care

Penrose Care is an ethical provider of home care services in London, United Kingdom to adults with disabilities such as acquired brain injury and elderly persons including those with dementia. The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the United Kingdom to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 and for Industry Leadership in 2018 by the Living Wage Foundation. In July 2019, Penrose Care was named as one of the first 16 private businesses accredited with the Mayor of London’s new Good Work Standard to promote decent work in London.

Penrose Care’s ethical social care framework has garnered international acclaim, resulting in Penrose Care receiving research delegations from Canada, China, Japan, South Korea and Thailand. Penrose Care is rated Outstanding by the Care Quality Commission, the highest rating given by England’s health and social care regulator.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London – between Hampstead, Belsize Park and Swiss Cottage / Finchley Road – and was founded by Robert Stephenson-Padron OBE, a healthcare research analyst, and Dr. Matthew Knight MBE, a hospital physician.

Penrose Care managing director Robert Stephenson-Padron addresses leaders of the UK health and social care sector at the UK Over 50s Housing Awards on March 20, 2017.

Penrose Care head named top UK leader in care, award

Belsize Village, London, UK: Penrose Care is honoured to announce that its managing director, Robert Stephenson-Padron, was adjudicated as “The Most Outstanding Leader in the Care Sector in the UK” at the 2016 UK Over 50s Housing Awards ceremony held at the Millennium Gloucester Hotel, London on March 20, 2017. The ceremony recognises excellence in the health and social care industry across the United Kingdom.

On the occasion of receiving the award, Robert Stephenson-Padron addressed the combined conference and ceremony attendees which included Gary Hartland of St Philips Care Group of Wolverhampton and Charles Skene, chairman of Skene Group which owns the Inchmarlo Retirement Village in Royal Deeside, Scotland:

“I am honoured to receive this prestigious award, which I also received in 2014. Sadly, I must admit that I am far more pessimistic with respect to the outlook of health and social care in the UK than I was just a few years ago. Although courageous and innovative providers like Penrose Care can provide good jobs to our workforce while providing excellent care day in and day out, this is in the context of a wider sector that is doing neither nor does it appear to have the willpower nor the ability to reform in any material way to manage the daunting challenges associated with an ageing society.

The dismal health and social care backdrop is further exacerbated by a policy environment which is incoherent. We want to attract locals to work in social care but the public sector does not sufficiently fund the sector to pay even the national minimum wage in many cases. Nor does it sufficiently enforce national minimum wage laws when the sector fails to meet this basic law of decency which engenders a culture of impunity in a sector that should have a culture of responsibility [1]. Further, the sector has difficulties in building a healthy private segment to subsidise ailing public finances because the public sector actively permits and at times promotes unregulated providers, abusive use of unmeasured work contracts; and fails to crack down on the misclassification of employees which undermines honest companies like Penrose Care.

We want a skilled social care workforce and lean providers but we have been handed down from the government a care worker training system which is low on usefulness and high on paperwork. And that is assuming we can find workers to train. We have a sector with a severe staffing shortage – where roughly 80% of new recruits come from the EU – but we have a government which goes out of its way to make EU nationals feel uncomfortable here in the UK [2] [3]. We have a sector where BBC Panorama reported this morning that one in four home care providers in England are at risk of insolvency [4], but we have a regulator which just agreed to put up its fees to home care providers in England by 60% year-on-year [5]. The crisis in health and social care reflects a public leadership – and this is a cross-party failing – which lacks vision, and as the Bible tells us, ‘Where there is no vision, the people perish.’ [6] People are literally perishing due to the lack of vision among our public leadership as we read in the papers these days of people dying in hospital corridors. [7]

Failing to properly care for the elderly and infirm in our society is immoral. And if our public leaders will not stand up and make the reforms and improvements needed to address this national injustice, we the leaders of the health and social care sector with good will must stand up and inform civil society of the horrors being committed in a failing health and social care sector. We the leaders of Britain’s health and social care sector must work with British civil society so that the conviction that many of us hold dear – that all life is precious – is better reflected in British society going forward.”

Following granting the award to Mr. Stephenson-Padron, Esmonde Crawley, worldwide expert on care for the over 50’s and master of ceremonies of the UK Over 50s Housing Awards stated: “There is a dearth of good leaders who can lead the care industry in this country and it’s welcoming to see a rare beast indeed in Penrose [Care] and it’s wonderful to think that someone has the courage and the gnast to speak up when so many remain silent during these difficult times.”

At the awards ceremony, Mr. Crawley noted that this year at the UK Over 50s Housing Awards only 8 awards were given compared to 24 last year, reflecting the declining nature of good leadership in the health and social care industry in the UK.

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

0207 435 2644

UK Over 50s Housing Awards

Ann Richards

Suite 212, 28 Old Brompton Road

South Kensington

London SW7 3SS

0207 681 2020

Notes

[1] “Tens of thousands of care workers ‘still paid below minimum wage despite new regulations’” (Independent: 23 March 2016), available here.

[2] “Most European migrant care staff at risk of losing right to remain” (Community Care: 21 September 2016), available here.

[3] “U.K. lawmakers reject bid to guarantee rights of EU citizens” (USA Today: 14 March 2017), available here.

[4] “’Lack of money’ prompts care firms to end council contracts” (BBC News: 20 March 2017), available here.

[5] Changes in regulatory fees for providers confirmed (CQC: 10 March 2017), available here.

[6] Proverbs 29: 18 (BibleGateway: accessed 21 March 2017), available here.

[7] “Three patients die at Worcestershire hospital amid NHS winter crisis” (The Guardian: 06 January 2017) here.

About the UK Over 50s Housing Awards

The UK Over 50s Housing Awards have been created to celebrate and reward the best individual and company performances in the over-50s housing sector in the UK. The Awards recognise the rapid growth of the over-50s housing sector in the UK, and the capacity of individuals to influence and set new performance standards across the UK. The Awards focus on elevated performance; the creation of new business models; contrarian thinking; recognising and embracing new trends; market leadership; inspirational performance and the elevation of the customer experience. The awards have been running since 2009.

About Robert Stephenson-Padron

Robert Stephenson-Padron, aged 32, is a healthcare industry expert and former public servant. Prior to starting Penrose Care in 2012 with Dr. Matthew Knight, he was a healthcare research analyst at Merrill Lynch (2010-12), which he joined from Barclays Capital/Barclays PLC (2007-10). From 2003-2006, he served as a commissioner of the City of Berkeley, California, USA. Mr. Padron holds a BA in Economics from UC Berkeley and a Master in Economics & Finance from the Universidad de Navarra. Mr. Padron also holds a QCF Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Adults’ Management) (England) From Edexcel and a Higher Level Apprenticeship in General Adult Social Care from the Federation for Industry Sector Skills & Standards. Mr. Padron, growing up jointly in Gonzales, California and the northern cities of San Luis Obispo County, California, attended Gonzales High School and Templeton High School.

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 by the Living Wage Foundation.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

Esmonde Crawley, worldwide care expert, with Robert Stephenson-Padron after naming him "The Most Outstanding Leader in the Care Sector in the UK".

Esmonde Crawley, worldwide care expert, with Robert Stephenson-Padron after naming him “The Most Outstanding Leader in the Care Sector in the UK”.

Penrose Care managing director Robert Stephenson-Padron addresses leaders of the UK health and social care sector at the UK Over 50s Housing Awards on March 20, 2017.

Penrose Care managing director Robert Stephenson-Padron addresses leaders of the UK health and social care sector at the UK Over 50s Housing Awards on March 20, 2017.

Penrose Care head named the UK’s Most Outstanding Leader in Care

London, UK: Penrose Care is honoured to announce that its co-founder and managing director, Robert Stephenson-Padron, was adjudicated as the “Most Outstanding Leader in the Care Sector in the UK” at the 2014 UK Over 50s Housing Awards ceremony held at the Westbury Hotel, London on the night of November 13th. The ceremony, held jointly with the Global Over 50s Housing Healthcare Awards, recognise excellence in the health and social care industry across the globe.

On the occasion of receiving the award, Robert Stephenson-Padron said:

“I am honoured to receive this prestigious award. Thank you to the Penrose Care team, especially our co-founder, Dr. Matthew Knight, who embarked with me in 2012 to build Penrose Care – the pioneer of ethics in home care in the UK.

At the awards ceremony with some of the world’s most prestigious care firms, I called on those who can, to pay their workers a Living Wage as Penrose Care does. The UK’s care sector has sadly become known for low standards and low pay – this needs to change. By paying care workers a Living Wage vs poverty wages, we will start to transform social care into a career of choice rather than a job for those without choice. Indeed, at Penrose Care, we have shown that to promote a caring workforce, the organisation must be caring.

To my peers, I noted a recent public testimony of the family member of one of our dementia care clients that exemplifies why ethics in care matters. Before finding Penrose Care, her mother used a home care agency referred by her local authority that was meant to be their ‘best provider’. Despite the designation, within just six months, her mother was sent 35 workers with corresponding stress and dismay. The story improved however, after finding Penrose Care through our work with civil society charity Citizens UK. In the nearly six months supported by Penrose Care, her mother was seen by 1 primary worker and 2 back up workers – just 3 workers. By being ethical, Penrose Care is able to attract and retain special people with a vocation to care – ethics in care matters!”

Penrose Care is based in Belsize Village in Hampstead, a region in the Borough of Camden, London. On the occasion of Mr. Stephenson-Padron receiving the award, the Mayor of Camden Lazzaro Pietragnoli stated:

“I would like to congratulate Mr. Robert Stephenson-Padron on receiving the prestigious UK Over 50s Housing Award 2014 for ‘The Most Outstanding Leader in the Care Sector in the UK’.

As the founder and managing director of Camden-based Penrose Care, Robert has been committed not only to providing high quality standards of care for his customers but also to implement the best practices for his employees.

In a fast growing sector, where too often the focus is on containing the cost of the service rather than improving its quality, Robert and Penrose Care are a testimony that a private company may be unilaterally committed to provide the London Living Wage to its employees, to offer them specific and formal training, to guarantee to them set hours and pay them for travelling time.

Robert’s decision to comply with Citizens UK’s landmark Social Care Charter and with the Living Wage Foundation’s guidelines is really commendable, especially since Penrose is one of the few companies in the sector to do so.

This award is a testimony of his determination and enthusiasm in improving the quality of care in Northern London and a very encouraging message for everyone in the sector.”

The award ceremony included a variety of prestigious care firms from around the world including British residential care provider Barchester Healthcare, Nautical Lands Group of Canada, World Class Retirement Complex of the Philippines; world class health care investment firms Oaktree Capital and HCP; and British namesakes including Lloyds Bank and Knight Frank estate agents.

ENDS

Media Contact

Penrose Care

Robert Stephenson-Padron

robert.padron@penrosecare.co.uk

+44 (0)207 435 2644

Notes to the editor

Additional photographs from the UK Housing Over 50s Awards pending and expected on 17 November 2014.

About the UK Over 50s Housing Awards

The UK Over 50s Housing Awards have been created to celebrate and reward the best individual and company performances in the over-50s housing sector in the UK. The Awards recognise the rapid growth of the over-50s housing sector in the UK, and the capacity of individuals to influence and set new performance standards across the UK. The Awards focus on elevated performance; the creation of new business models; contrarian thinking; recognising and embracing new trends; market leadership; inspirational performance and the elevation of the customer experience. The awards have been running since 2009. 20 key national awards represent the pinnacle of performance in 2013 – 2014. In 2014, over 978 entries have been received. An additional 321 nominations have been made by third parties.

About Robert Stephenson-Padron

Robert Stephenson-Padron, aged 30, is a healthcare industry expert and former public servant. Prior to starting Penrose Care in 2012 with Dr. Matthew Knight, he was a healthcare research analyst at Merrill Lynch (2010-12), which he joined from Barclays Capital/Barclays PLC (2007-10). From 2003-2006, he served as a commissioner of the City of Berkeley, California, USA. Mr. Padron holds a BA in Economics from UC Berkeley and a Master in Economics & Finance from the Universidad de Navarra. Mr. Padron, growing up jointly in Gonzales, California and the northern cities of San Luis Obispo County, California, attended Gonzales High School and Templeton High School.

About Penrose Care

Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia. The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter.

Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

2014-11-13 (Penrose Care) Robert Stephenson-Padron UK Housing Over 50s Award 03

Penrose Care’s managing director, Robert Stephenson-Padron, with his UK Over 50s Housing Award.

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